Near San Cristóbal de las Casas Cathedral, Hacienda Valentino offers a warm and inviting atmosphere with its garden, fireplace in the lobby, and cozy bar. Enjoy cooked-to-order meals at El Colibrí restaurant or connect to free in-room WiFi. Guests rave about the multilingual staff who are always happy to help.
44 Av Josefa Ortiz de Domínguez, San Cristóbal de las Casas, CHIS, 29250
What's nearby
Santo Domingo Handicraft Market - 3 min walk - 0.3 km
San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km
Plaza 31 de Marzo - 9 min walk - 0.8 km
Mesoamerican Museum of Jade - 11 min walk - 1.0 km
Ex-Convent of Santo Domingo - 15 min walk - 1.3 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
Airport shuttle (surcharge)
Restaurants
Hijas e Hijos del maiz - 3 min walk
Cacao Nativa - 4 min walk
La Casa de las Lolas - 2 min walk
Luigui's Pizza - 4 min walk
Hamburguezas de San Francisco - 5 min walk
About this property
Hacienda Valentino
Hacienda Valentino offers a great location, putting you within just a 10-minute walk of San Cristóbal de las Casas Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–1:00 PM
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Garden
Fireplace in lobby
Television in common areas
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Handrails in hallways
Handrails in stairways
Hand-held showerheads
Closed captioned TV
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Dining
El Colibrí - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
El Colibrí - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 45 to 250 per person
Airport shuttle service is offered for an extra charge of MXN 1400 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hacienda Valentino Hotel
Hacienda Valentino San Cristóbal de las Casas
Hacienda Valentino Hotel San Cristóbal de las Casas
Frequently asked questions
Does Hacienda Valentino offer free cancellation for a full refund?
Yes, Hacienda Valentino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Valentino?
Yes, cats and dogs are welcome. There's a charge of MXN 1000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hacienda Valentino?
Sorry, there's no onsite parking at Hacienda Valentino.
Is airport shuttle service offered by Hacienda Valentino?
Yes, an airport shuttle is available. The charge is MXN 1400 per vehicle one-way.
What are the check-in and check-out times at Hacienda Valentino?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hacienda Valentino and nearby?
Hacienda Valentino has a garden.
Are there restaurants at or near Hacienda Valentino?
Yes, there's an onsite restaurant, El Colibrí.
What's the area around Hacienda Valentino like?
Hacienda Valentino is a short 9-minute walk from San Cristóbal de las Casas Cathedral and 3 minutes' walk from Santo Domingo Handicraft Market.
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Hacienda Valentino Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 6, 2024
It was the perfect place
Salvador
Salvador, 2-night trip
10/10 Exceptional
Aug 11, 2023
Great place with the best staff
José Ignacio
José Ignacio, 4-night trip
10/10 Exceptional
Aug 17, 2023
Very clean, well equipped property with kind staff and calm ambient.
Norbert
Norbert, 1-night trip
10/10 Exceptional
Sep 28, 2023
Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay
Norbert
Norbert, 1-night trip
10/10 Exceptional
Apr 14, 2023
What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.
Laura
Laura, 5-night trip
10/10 Exceptional
Nov 26, 2024
We had the most amazing experience in this hotel. It felt like home away from home. I stayed for 11 nights and my husband joined after the first 5 days. The hotel team accommodated every little one of our needs, even changing rooms because we preferred to be downstairs. The staff is so beyond nice and were very helpful with everything we needed and even more.
The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday.
On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport.
We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas
Juan
Juan, 11-night trip
10/10 Exceptional
Mar 6, 2023
Good
Francis
Francis, 3-night trip
10/10 Exceptional
Apr 22, 2024
Excelente
Minha experiencia neste hotel foi otima, o atendimento é perfeito, muito limpo, otimas camas, espaço agradavel, cheio de detalhes feitos para agradar o hospede. Areas comuns bem organizadas, muito bonito, bem localizado. Um dos melhores hoteis da categoria que ja me hospedei.
Monica
Monica, 5-night trip
10/10 Exceptional
Oct 1, 2023
Está súper bonito, el servicio es excelente, y el restaurante hermoso y delicioso
daniela del carmen aquino
10/10 Exceptional
Aug 26, 2023
Norbert
Norbert, 1-night trip
10/10 Exceptional
Jun 14, 2023
El lugar es muy lindo, las instalaciones son buenas y sobre todo el personal es amable y con la mejor actitud, volvería sin dudarlo.
edgar augusto
edgar augusto, 3-night trip
8/10 Very good
Jun 1, 2023
Amables pero muy pequeños los cuartos
Maria
Maria, 3-night trip
10/10 Exceptional
May 22, 2023
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
Apr 14, 2023
Calidad de servicio y excelente comida
JOSE
JOSE, 3-night trip
10/10 Exceptional
Mar 31, 2023
Leonard J
Leonard J, 2-night trip
10/10 Exceptional
Jan 12, 2023
La amabilidad del staff y los dueños es excelente, la ubicación está perfecta , y las instalaciones muy acogedoras.
Eduardo
10/10 Exceptional
Dec 23, 2022
Es un hotel boutique nuevecito, con atencion super personalizada, sus dueños super agradables y atentos a todas tus necesidades, las habitaciones super comodas y limpias, la comida deliciosa, las camas riquisimas!! ya hice mi segunda reserva!!