The housekeeping personnel and the staff at the buffet restaurant were very nice, attentive, and helpful. However the front desk staff looked like they didn’t want to be there. On arrival, the person who did the check in was emotionless, just telling the rules and not making eye contact at all. I asked for a late check out and this person said I should ask on my check out day but it was possible to extended free of charge till 12:00 or till 18:00 if I paid €80 extra. On the check out day, I asked for a late check out and the straight answer was “No”. Then they excused themselves saying that the check in was at 1pm, whilst it’s a 3pm. They check for the room and insisted on a 1pm check in for the next guest but didn’t offer any alternative for me to stay longer as I had a late flight from Pafos.
As for the facilities, room was okay and corridors are dated. I don’t think this is a 5 stars hotel as advertised by them.
