Hotel Merkur Interlaken

3.0 star property
City-center hotel within walking distance of Mystery Rooms

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Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Double or Twin Room | Mountain view
Business center
Reception
Double or Twin Room | Desk, free WiFi, bed sheets
In Central Interlaken, Hotel Merkur Interlaken offers a unique blend of adventure and relaxation. Explore the ropes course or unwind with a Thai massage at this hotel near Mystery Rooms. With free continental breakfast, an art gallery, and shopping mall on site, guests can indulge in a little retail therapy while staying connected with in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Business center
  • Meeting rooms
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Hair salon
  • Multilingual staff
  • Charcoal grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • LCD TV
  • Charcoal grill(s)
$227 nightly
The total price is $244
Nov 2 - Nov 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 1 of 1 room

Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
LCD TV
Fan
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Desk
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Bahnhofstrasse 35, Interlaken, BE, 3800

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 5 min walk - 0.4 km
  • Hoeheweg - 5 min walk - 0.4 km
  • Interlaken Casino - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.5 km

Getting around

  • Bern (BRN-Belp) - 38 min drive
  • Interlaken West Station - 1 min walk
  • Interlaken West Ferry Terminal - 4 min walk
  • Interlaken Harderbahn Station - 17 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪Dunkin Donuts - ‬4 min walk
  • ‪X-Port West - ‬2 min walk
  • ‪Napoli pizza - ‬2 min walk

About this property

Hotel Merkur Interlaken

Hotel Merkur Interlaken features a rooftop terrace and puts you within a 10-minute walk of Mystery Rooms. Guests can keep active with onsite hiking/biking trails, horse riding/rentals, and mountain biking, and free perks include WiFi and continental breakfast daily between 7:30 AM and 10:30 AM. Also, Lake Thun and Lake Brienz are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Offsite parking nearby (CHF 15 per day; reservations required)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Charcoal grills

Traveling with children

  • Children stay free (see details)

What to do

  • Mountain biking
  • Rope course
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Boat
  • Skydiving
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Adjacent to a golf course
  • Golf driving range on site
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • 8 stairs to reach property

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Fan
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
  • Late check-in between 12:30 PM and 3:00 PM can be arranged for an extra charge of CHF 40
  • Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)

Parking

  • Parking is available nearby and costs CHF 15 per day (300 ft away)

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Does Hotel Merkur Interlaken offer free cancellation for a full refund?

Yes, Hotel Merkur Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Merkur Interlaken?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Merkur Interlaken?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel Merkur Interlaken?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CHF 40 (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Merkur Interlaken?

No, this hotel doesn't have a casino, but Interlaken Casino (11-min walk) is nearby.

What is there to do at Hotel Merkur Interlaken and nearby?

Have fun with onsite activities like horseback riding, mountain biking, and skydiving. Additional recreation onsite includes helicopter/airplane tours.

What's the area around Hotel Merkur Interlaken like?

Hotel Merkur Interlaken is located on the waterfront in Central Interlaken, a short 1-minute walk from Interlaken West Station and 5 minutes' walk from Mystery Rooms.

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Reviews

Hotel Merkur Interlaken Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

8.8

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Train station
Breakfast
Location
Service staff
Market
Food
Restaurant
Parking
Towns

Reviews

10/10 Exceptional

Friendly Staff Very convenient, easy to
Mary, 1-night trip

10/10 Exceptional

Ambiente agradavel e atendimento excelente
Elem Maiara, 2-night trip

8/10 Very good

Zentral gelegen, tolle Aussicht, direkt vis à vis Bahnhof und Nahe von vielen Restaurants.
Willi, 1-night trip

8/10 Very good

Com as avaliações mais antigas que tem aqui, ficamos receosos em nos hospedar neste hotel, mas acabou sendo um dos melhores durante toda nossa viagem. Simples e confortável, tudo limpinho e com café da manhã excelente! E alem de tudo, com funcionários muito receptivos! Nós adoramos e recomendamos!
THIAGO, 3-night trip

10/10 Exceptional

The place is clean
Maria Consuelo, 2-night trip

10/10 Exceptional

Awesome and comfy place to stay.
Melissa, 2-night trip

8/10 Very good

Boa estadia com bom custo benefício

Boa estadia Hotel muito bem localizado Instalações um pouco antigas
Alcides, 3-night trip

8/10 Very good

All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Shashank, 2-night trip

10/10 Exceptional

Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Dianne, 2-night trip

6/10 Good

It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Ahmet, 1-night trip

10/10 Exceptional

Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
3-night trip

10/10 Exceptional

Wo es sich in INterlagen gut wohnen lässt.

Super Lage direkt am Bahnhof, einmal über die Strasse und schon ist man da. Das Personal, von der Reception bis zum Frühstücks-Restaurant ist so hilfbereit, nett und immer gut gelaunt, man fühlt sich gleich zuhause. Die Zimmer sind gut ausgestattet, es fehlt nichts und zudem makelos sauber. Das ganze Hotel ist perfekt gepflegt. Die Betten sind super bequem, es gibt genügend Steckdosen (auch am Bett) und einen grossen Smart-TV. Das Frühstück auf der obersten Etage ist umfangreich und immer sehr frisch und fein. Bei schönem Wetter kann man es auf der Terasse geniessen und sonst im modern eingerichteten Frühstücksraum. Wir waren am Schweizerischen Nationalfeirtag dort und durften das Feuerwerk von der Terasse aus geniessen - einfach toll. Alles in allem, verdiente 5 Sterne!
Ernst, 2-night trip

10/10 Exceptional

It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Anne, 1-night trip

10/10 Exceptional

Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Victor, 2-night trip

10/10 Exceptional

Fantastic breakfast
Carlos, 1-night trip

10/10 Exceptional

Está exactamente frente a la estación de tren “interlaken west”! Para mi viaje resulto ser muy conveniente ya que tomamos el tren para ir a otros destinos! Por lo que no había que desmañanarnos!
Paola, 2-night trip

10/10 Exceptional

Excellent location by the railway station. great breakfast
David, 2-night trip

10/10 Exceptional

This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

10/10 Exceptional

The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Charlotte, 1-night trip

2/10 Poor

Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Anant, 1-night trip

10/10 Exceptional

Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
khan, 1-night trip

8/10 Very good

Bom hotel, recomendo!

O hotel é bom, limpo, bem localizado, estrutura relativamente nova e confortável, café da manhã é bom mas podia ser melhor. Não leva nota máxima pelo preço, entendo que por ser 3 estrelas o valor pago poderia ser ao menos 25% menor.
2-night trip

10/10 Exceptional

Parabéns eu indico, camareiras duas são brasileiras, hoje. 👏👏💯🇨🇭
Lauro, 4-night trip

8/10 Very good

Good location and clean

The hotel was located right opposite the train station which was really convenient and good!
1-night trip

10/10 Exceptional

Recomendo

Atendimento gentil e cordial da senhorita Maddison, excelente. Quarto confortável e limpo. Banheiro limpo porém o box de banho é bastante estreito, podendo ser um problema. Café da manhã pontuo 6/10, poderiam melhorar na qualidade dos produtos. Recomendo e voltaria.
Caio, 2-night trip