What they say they all have online is false. They dont have anything. Their breakfast is little boxes of cereal and that was it. The beds very uncomfortably. Management is rude and worthless in helping.
Holly
ทริปกับครอบครัว 2 คืน
6/10
Spa wasn’t working.
Sesilio
ทริปกับครอบครัว 2 คืน
2/10
Front desk clerk was not friendly at all
The pool was closed
The room stunk and wasn’t very clean.
We checked in walked to our room and checked out
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
2/10
This property was the most expensive on the market. We booked anyway for the convenience of the pool. It was shut down and has been for awhile. No mention of this was made until you walk into the hotel.
The comforter had the remains of someone’s dinner on them. There was garbage behind the tv stand The room hasn’t been deep cleaned this year. Super dirty. The tub was stained and the water dripped all night. Don’t date your money on this place. When I asked for a discount to bring the price down 50$ to comparable properties I was told that 25$ was the best Expedia can do.
Patricia
ทริปกับครอบครัว 1 คืน
10/10
Advertised pool and hot tub closed. Disappointed because temperatures were sub zero and I have traveled long to get there.
Joseph
ทริป 1 คืน
8/10
Shayna
ทริปกับครอบครัว 1 คืน
6/10
Robert
ทริป 2 คืน
4/10
Brady
ทริป 1 คืน
8/10
Len
ทริป 3 คืน
4/10
Booked the stay to allow our children to swim in the pool. When we arrived the pool was closed, Staff had no idea why or when it would be open again. At least they could have notified us that pool was closed before we traveled there
Aaron
ทริปกับครอบครัว 1 คืน
8/10
Great hotel for the price. Will be staying here for our yearly trip from now on.
jason
ทริปกับเพื่อน 3 คืน
4/10
Very poorly maintained
Seth
ทริป 2 คืน
8/10
This is a great hotel is you are just looking for a place to crash for the night. The kitchen has limited hours and there seems to be few staff on site especially in the morning. I’ve stayed twice now and will stay again when I travel thru again.
Theresa
ทริปธุรกิจ 1 คืน
8/10
HOT TUB WAS BROKEN AND THE REAR DOORS DID NOT OPEN WITH ROOM KEY. DESK STAFF NOT OVERLY HELPFUL
Michael
ทริปโรแมนติก 1 คืน
6/10
CHARLES
ทริป 1 คืน
10/10
Nice stay! Easy access!
Jadian
ทริป 2 คืน
10/10
Located on the Main Street through town, but our room was quiet. Staff was friendly and helpful.
Cathy
ทริปกับครอบครัว 1 คืน
2/10
My grandsons and I went to Pinedale the night before a planned trip to White Pine just so we could enjoy the pool. It turns out the pool was closed but we were not told at check in, there was just a sign on the door. We tried to watch a movie on the tv and it kept freezing. There was supposed to be breakfast until 9:30 but the doors were closed and locked. My grandson bought a pop from the vending machine and the soda was hot. The room was clean and warm. Lesson learned: before I book on Expedia I will call the property to be sure the things that are important to me for our stay are actually available. We were very disappointed.
Jeffrey
ทริปกับครอบครัว 1 คืน
6/10
Nothing was working. Hot tub was closed. Pool was closed. No fitness facility like advertised. Hotels.com did nothing to help and awful customer service. This review is equally for hotels.com as it is this hotel.
Brandon
ทริป 1 คืน
4/10
I stayed there for 4 nights and not once did maid service come.
Mark
ทริป 4 คืน
8/10
Grace
ทริป 1 คืน
2/10
The room wasn’t the cleanest. Toilet and area around was a bit sketchy. Water or something else had dried around the sink. Not happy with this hotel as the pool and hot tub are closed. The attendant at the desk couldn’t give us a reason other than they are out of order. It appeared everything was working. In fact, the sign on the door said the door was out of order and the desk attendant admitted that the door was fine. The pool and hot tub were out of order. 😟
Michael
ทริปกับเพื่อน 2 คืน
6/10
1st room heater not working.....COLD.
Given a different room. 2 small bath towels
Hair dryer didn't work.
No breakfast. No front desk person for a.m. check out.
Marynell
ทริปกับเพื่อน 1 คืน
8/10
The kitchen staff person was not helpful. She told me there was only one person trained on the front desk and he didn’t come in till 2pm. Not very acceptable
Theresa
ทริปธุรกิจ 1 คืน
10/10
Our room wasn't ready to check into quite yet upon arrival. The thoughtful supervisor upgraded us to a suite! Very cool! We'll be back.