Does Hotel Excelsior Ludwigshafen offer free cancellation for a full refund?

Yes, Hotel Excelsior Ludwigshafen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Excelsior Ludwigshafen?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Excelsior Ludwigshafen?

Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Excelsior Ludwigshafen?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of EUR 19 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 20 (subject to availability).

What's the area around Hotel Excelsior Ludwigshafen like?

Hotel Excelsior Ludwigshafen is in Südliche Innenstadt, a short 4-minute walk from Ludwigshafen (Rhein) Central Station and 6 minutes' walk from German State Philharmonic of Rhineland-Palatinate.

Hotel Excelsior Ludwigshafen, Ludwigshafen: Info, Photos, Reviews

2/10 Poor

7 Oct 2025

What spa?

Anders, 3-night trip

6/10 Good

13 Oct 2025

OK place for couple of nights. Quite outdated but still clean hotel close to train and tram stops. If your plan is just to have a place to sleep and take a shower (as I had), you can consider this one. Breakfast was quite modest, but if bread roll, eggs and coffee is enough for you, then its ok.

Janne, 4-night trip

8/10 Very good

16 Jul 2025

Comfortable and good value

Good value for money, not modern, but functional and comfortable. Good breakfast

Mark, 3-night trip

8/10 Very good

9 Jul 2025

The team were very kind and helpful

Cindy, 2-night trip

10/10 Exceptional

26 Dec 2024

Breakfast was very good. Personnel at the hotel were very helpful.

duwayne, 3-night trip

8/10 Very good

9 May 2025

Gerhard, 1-night trip

6/10 Good

27 Oct 2024

One night hotel...

Alicja, 1-night trip

2/10 Poor

7 Jul 2025

Terrible.

Absolutely awful. Pictures were deceptivewhat looked nice online was actually a hell hole. The hotel was very run down. Toilet wouldn't flush properly, sink was clogged, service was rude, elevators felt creaky and scary. The entire experience was just terrible. Couldn't get out fast enough.

1-night trip

6/10 Good

30 Sep 2024

Lady at reception good do better at greeting & explaining to guests

Patricia, 1-night trip

4/10 Fair

31 Jul 2025

Average

I would say the experience was poor or average. The receptionist didn’t even bother to come and collect the key from us at the reception when we were checking out. Every morning at breakfast, we noticed that the floor was never brushed—it was covered in crumbs and other bits. The staff member at the breakfast bar never asked if everything was okay, and we noticed there weren’t enough slices of cheese in the fridge display . Unfortunately, communication was definitely poor. The room cleaner was actually very good—better than the reception staff—and had much better communication skills. They also charge for parking if you want to use the hotel car park. I don’t think I’ll be visiting again if I need to stay in the same area.

3-night trip

8/10 Very good

20 Sep 2024

Good service and friendly environment

The services are generally good, except that the room is hot, due to the hot weather. Suggestion: Maybe AC installation might be helpful.

3-night trip

10/10 Exceptional

24 Mar 2024

Aaaa

Ali, 1-night trip

4/10 Fair

16 Jun 2024

Is was very old

Ludwin, 1-night trip

10/10 Exceptional

17 Feb 2024

It was a very nice stay. The beds were good and it was quiet. The bathroom is a bit old fashioned but we loved it. We even had a bath. We came very late in the evening and the receptionist was very friendly. It is better to call the hotel directly than to book with Expedia. We didn’t have the breakfast. We went to a nice bakery.

Floor, 1-night trip

8/10 Very good

26 Feb 2024

Good

Liban, 5-night trip

2/10 Poor

3 Aug 2024

Hair in the Bathtub when we came in , Dirty room, pillow smells bad

Lilibeth, 1-night trip

2/10 Poor

4 Aug 2024

very dirty and disgusting

Richard, 1-night trip

6/10 Good

12 May 2024

Normal

Viktoria, 1-night trip

6/10 Good

31 Oct 2024

The room was alright though a little old. The view wasn't that nice but the problem was, that you could hear the road and the trains quite loudly even from the 12th floor. The breakfast was tasty, but am hour before it closed there were some things already empty and they couldn't or wouldn't refill them. But the staff was really nice and helpful as far as they could. The biggest problem was, that the WiFi wasn't usable at all, you couldn't even open Google.

Jessica, 4-night trip

2/10 Poor

3 Jul 2025

Horrible experience in this dirty hotel

We made a late reservation because we were on the road looking for a secure covered parking, and a 24 hour check-in. We did an online check-in before our arrival, and when we showed up at the front desk, the person was not even aware of the reservation. Then he looked at us saying that we needed to do a full check-in although we had completed all our information online and received a mail saying that we only had to pick up the key. He laughed at us, and was very rude to us. The covered parking was only 1.7 m high, so impossible to park our van for the night. When we finally got the key we found that the room was very warm with no AC. The fridge did not work. One fan was broken, and it smelled very badly like cigarette. There was no “do not disturb” sign provided in the room. Next morning, the manager entered in our room saying there was no do not disturb sign on the door, just to tell us to leave before the official checkout time. It was one of the worst experience of our life, although we both are very experienced travellers in many countries. This hotel should be closed.

1-night trip

2/10 Poor

14 Aug 2024

Worst hotel visted

Awful area, run down dirty and dilapidated. No internet even though advertised. Rooms not very clean. Fridge in room plug missing. Balcony filthy. Overall totally unsuitable for children and not worth the cost ( even though cheap). Would highly recommend it should taken off your list of hotels.

3-night trip

2/10 Poor

7 Aug 2024

Horrible! Awful! Dirty!

This hotel is disastrous! The area in which the hotel is located does not feel very safe, we would not have wanted to move outside the hotel. In the lobby there are women moving around who we suspect are there to do some questionable work... The man at the reception is nice but that's also the only good thing about the whole stay. Corridors and rooms lack AC and it was therefore unbearably hot in the room and if the balcony door was open there was an imminent risk of pigeons entering. There was a fan in the room which certainly did the job but was very dusty and stale. The whole room was very worn, dirty and unfresh. The bathroom had probably not been renovated since the 70s/80s and there was extensive moisture damage/mold on the wall. We arrived at the hotel late in the evening but considered looking for a new hotel as it was partly very unfresh but also because it felt very unsafe. I had never lived there by myself but now we were family and we chose to stay. We only slept a couple of hours to be able to leave the place as early as possible in the morning! This was my absolute worst hotel stay ever!

Frida, 1-night trip

8/10 Very good

3 Oct 2025

Øystein, 3-night trip

2/10 Poor

1 Oct 2025

Anders, 2-night trip

6/10 Good

13 Sep 2025

Es war ganz ok

Es wäre schöner gewesen wären die handtücher dageblieben sie wurden nach einer nacht entfernt und keine neuen hin getan wir wurden mit einem Getränk entschädigt was für Service stimmt aber auch diese bar da drin wird beworben leider ist sie schon lange geschlossen , der boden war nicht wirklich sauber von den duschbrausen ganz abgesehen man musste sie abschrauben das man wasser hat schein total verkalkt gewesen zu sein . Sonst der Ausblick war sagenhaft aber wenn man ein Raucherzimmer hat denkt man , man bekommt einen aschenbecher gestellt alles etwas dürftig

Mandy, 2-night trip

Hotel Excelsior Ludwigshafen

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