Dealing with the virtual front desk is SO MUCH to deal with. They ask so much and send so many emails. The communication via text is great though, so I can't fault it too much. The subtle threats though of 'we have noise detectors' 'we have nicotine detectors' 'if you don't return this parking pass it is $250' 'if you park in a spot that isn't yours you will get towed'. OK, we all know to act normal and not park in a spot that isn't ours, but it gave me so much anxiety. The room was great, the hotel was dead being it is off season. They also said the indoor pool was next door, it was not, the outdoor pool was. Indoor was at our place. The supplies they stock are pretty basic, but a nice touch. 3 bedroom Kasa with room for four to sit in the dining room and 4 to sit in the living room. I get it. It isn't a huge place but a sectional would fit perfectly. Two arm chairs and a love seat that were all so uncomfortable. Elevator is fast and the double door to the place is super nice. View was fantastic. Balcony door was crazy to open, rusted and super heavy. We almost couldn't lock it which is another thing they tell you to 'make sure you do'. The emails and steps and processes to book a simple room for three nights was just crazy. Great location, double bathroom worked out well. Comfortable beds and nice big kitchen. We had an awesome parking spot but the person next to us had me jamming my huge SUV into our spot because they didn't know how to park a tiny car.