The Mozart Prague

Staff were brilliant, our room was superb and the hotel restaurant can be recommended. No hotel bar however but there are plenty of good bars close by.

ทริปโรแมนติก 3 คืน, 7 ก.พ. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

A great stay for your exploration of Prague

Amazing location. Basically every landmark you could want to see is within 20 minutes walking distance yet out of the way of main streets so you can have a peaceful sleep. The staff was very attentive. We had a problem with heating and were quickly offered a solution or a change of the room if we wished it. The room was very spacious. A bit on the older end but it is a historic palace and that is to be expected.

Ozan, ทริป 2 คืน, 30 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Absolute Rubbish

Service/Staff was shocking, we asked to speak to a manager but there wasn't one on call as it was the quite season. We were told that the manager would call us at 9 am the next day. This did not happen. The service was so bad that we checked out and paid for another hotel even thou we had paid up front for another 3 nights.

Steve, ทริป 4 คืน, 6 ม.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The staff were very professional, kind and made the experience just wonderful. We visited for New Year's and they handed us a map with local recommendations and hot spots for the night. Really appreciate everything they did. The room itself was absolutely stunning and the river view made all the difference. Highly recommend!

Amy, ทริปโรแมนติก 2 คืน, 30 ธ.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Great location clean and friendly. Lovely room overlooking river

ทริปกับครอบครัว 3 คืน, 29 ธ.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

The best experience with everything, facilities, room, the staff is excellent, friendly and always ready to help you, close to everything, the breakfast is super elegant and great

ทริปโรแมนติก 4 คืน, 23 ธ.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

I, my bro and mom booked a family suite. Hotel was very thoughtful to send me an email asking my needs. I replied that we wished to make this trip a memorable one for our mom. She’s difficulties in walking stairs, G/F was preferred if no lift. But view and bathtub were with top priorities. Upon arrival, the room was superb but no bathtub. Staff were nice to follow up. Alex, hotel manager, was very professional and kind to arrange the other room for us. My mom was very happy throughout the stay. We would like to thank Alex once again for his professional service and having left our mom a great memory in our trip! It would be perfect if 3 things could be improved! 1 A bottled water, not in the basket having all snacks and a price list, was placed on the cabinet made my mom thought it was free to consume. We were happy to pay but my mom thought she made a silly decision. 2 The water in our last day of our stay was dirty and in brown. And there was no hot water at all. We could just have a quick shower in order not to get cold. Staff offered to give us a free airport transfer as apology but we arranged ours already. We appreciated the offer tho. 3. 2 days after check out. My bro found his jacket was left in the closet and I sent an email to ask. I was surprised that Hotel did not contact me after we left. We were wondering if hotel did not realise it (but the room should be made up once we left) or it was awaiting us to send them an email. After all, it’s a nice stay!

AC, ทริปกับครอบครัว 4 คืน, 14 ธ.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Love the old architecture and the breakfast was wonderful. The staff was AMAZING! Like so good. So friendly and helpful!

ทริปกับครอบครัว 1 คืน, 1 ธ.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Very clean and close to everything. Staff were so helpful and professional. The breakfast was good and our rooms were so beautiful.

ทริปกับครอบครัว 1 คืน, 22 พ.ย. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Orbitz

The room is quiet and nice. Overall it is a great experience. Except that we received an email weeks before arrival stating that an upgrade to a lake view room with 40EURO (total or per night is not clear) will be really worth it. As the result the lake view turns into a street view instead. And the charge is 40EURO per night which is completely not worth it. This ruined all of our experiences about this hotel. Bad marketing.

xiao, ทริปกับครอบครัว 3 คืน, 22 ต.ค. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia