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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
Luxury hotel with spa, near Prado Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Exterior
Breakfast, lunch, dinner served; international cuisine
Reception
Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
Feel at home
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $367
includes taxes & fees
$333 per night
Dec 4 - Dec 5

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014

What's nearby

  • Puerta de Alcalá - 3 min walk - 0.3 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • El Retiro Park - 17 min walk - 1.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 17 min walk
  • Atocha Cercanías Station - 17 min walk
  • Retiro Station - 6 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 12 min walk

Restaurants

  • ‪Cappuccino Madrid - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Ramses Natsuki - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

When you stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be in a great location, within just a 10-minute walk of Puerta de Alcalá and Prado Museum. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Retiro Station is 6 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 38.72 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1908
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub only
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Suite Bar - This tapas bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 33 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.00 per night

Parking

  • Parking is available nearby and costs EUR 38.72 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a deadbolt lock on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Does Hotel Palacio Del Retiro, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Palacio Del Retiro, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Palacio Del Retiro, Autograph Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palacio Del Retiro, Autograph Collection?
No, this hotel doesn't have a casino, but Casino de Madrid (13-min walk) and Casino Gran Via (14-min walk) are both nearby.
What is there to do at Hotel Palacio Del Retiro, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Are there restaurants at or near Hotel Palacio Del Retiro, Autograph Collection?
Yes, The Suite Bar offers international cuisine.
What's the area around Hotel Palacio Del Retiro, Autograph Collection like?
Hotel Palacio Del Retiro, Autograph Collection is in Retiro, a short 6-minute walk from Retiro Station and 9 minutes' walk from Prado Museum.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nadia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Necesita ya un poco más de mantenimiento y mejoras
Patricio, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

very good located attentive staff
carlos, 5-night family trip
Verified Orbitz guest review

8/10 Very Good

Anne, 1-night trip
Verified Expedia guest review

8/10 Very Good

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Carly, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Perfect on everything, there could be a better customer service between tour guides and clients.
Al, 6-night family trip
Verified Expedia guest review

2/10 Poor

jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

weiwei, 1-night trip
Verified Hotels.com guest review

6/10 Good

Liliana, 13-night trip
Verified Expedia guest review

6/10 Good

Carla, 3-night trip
Verified Expedia guest review

6/10 Good

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Margaret, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Maureen S, 9-night trip
Verified Expedia guest review

8/10 Very Good

very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was very nice and helpfull but very understaffed like many properties in europe
2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marty, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

location and staff
1-night trip
Verified Expedia guest review

8/10 Very Good

todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic property. Location and service were extraordinary.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Old World Charm
We really enjoyed our stay at this hotel. It had old world charm and yet was very modern, updated large rooms/with beautiful bathrooms. Air conditioning was exceptional for Europe though we were not in summer heat, it was still in the 80's! Staff was professional and efficient and greeted you each time you walked into the lobby. Only concern was that the breakfast was very expensive--it was good & bountiful--but one can only eat so much early in the day. Our last day, we had to leave the hotel for our flight early like 3am due to strike by security personnel at airport & so we did pay for the breakfast for that day but of course missed it though staff offered to pack us a box, we declined. But at 29 Eur each it would have been nice if they offered to reimburse us. Needless to say, we would not pay for the breakfast again esp. as there were so many charming cafes nearby for way less Euros !
4-night romance trip
Verified Hotels.com guest review