Four Points by Sheraton Shenzhen, เซินเจิ้น

Is good place to stay for business, but not very convenient if you want to go out to eat or find something to do within walking distance

I stayed at this hotel very often for business, the room always keep in good condition except the showering water pressure is a bit low. The staff is always friendly and helpful. Location is very close to Futian border. Breakfast has a variety of choices.

The staff at this hotel was amazing. Our first room smelled like smoke, and our second room the AC didn't work. However, they upgraded up and made sure we had a good stay. They even gave us some fruit as a bonus! Overall the property was very clean and well maintained. We would stay here again.

Front office management (duty manager, auditor) lack customer focus. However, their concierge service was excellent - especially Mr. Brian, who illustrated what customer service is. He remembers me, my previous day's request, helped me with my request and display 101% professionalism.

Quiet place and room is spacious. Though my wife said the carpet smells slightly, I will still give 9 out of 10 marks.