Well the fan in the bathroom did not work causing excessive humidity and my spouse hair responded to it. The bathroom tub was slippery and I fell. The tub faucet was loose. Then, ask for a late check out because my spouse had to redo their hair and was allowed 30 minutes. A not so positive stay. Additionally went to get coffee at 9:30 AM and the regular was out and I had to wait for more to be brewed. Not a good stay
Lawrence
ทริปกับครอบครัว 1 คืน
10/10
Kristen
ทริปธุรกิจ 2 คืน
2/10
This property cancelled our reservation on the morning of our trip and did not contact expedia to notify us in a timely manner. This property informed us twice to contact the third party expedia for the reason why our reservation was cancelled and expedia was unaware this had happened. In truth, through no fault of expedia or the property frozen pipe had damaged the rooms we were to be placed in. The bad thing was employees did not let expedia know nor us in a timely manner. Expedia was excellent in assisting us.
Timothy
ทริปกับครอบครัว 1 คืน
8/10
We had to leave too early on Thursday to have the hot breakfast. We were excited for it Friday. Got down to the dining room and found out there was no breakfast on Friday! Still not sure why there wasn’t. the front desk help was extremely friendly all the way through our trip!
Jayne E.
8/10
Check in staff was great!
Beth
ทริป 1 คืน
2/10
Kkm
ทริป 1 คืน
8/10
The staff was very accommodating and the hotel was clean
Bailey
ทริปกับครอบครัว 5 คืน
4/10
Traci
ทริปธุรกิจ 1 คืน
10/10
Good place for a turnaround trip.
Breyunnah
ทริปธุรกิจ 1 คืน
6/10
The hotel was in a nice location- we had two rooms booked. Both bathrooms were not cleaned properly, the hotel overall had a musty smell to it. Also the carpet in room looked dirty. The staff was very friendly and nice though.
Lydia
ทริปกับครอบครัว 1 คืน
6/10
Not enough towels. Front desk help was not the best.
Celeake
ทริปกับเพื่อน 1 คืน
10/10
Property was beautiful! love that they had a Ruth Chris inside of it, and it was within walking distance to the arena. but I believe it was overpriced.
Gerren
ทริปกับครอบครัว 1 คืน
4/10
The room was not clean. There was lipstick on the sheets, the toilet had urine on it, and the toilet was broken
Ashawnte
ทริปกับครอบครัว 2 คืน
2/10
Not only were there bees flying around the room (4 of them that I had to kill) but there were bugs crawling around the room. The staff messed up my reservation so I had to wait to get a refund while paying for the hotel room again. Essentially I paid for a 3 night stay when I only stayed for 2 nights. Staff was disrespectful and rude. I was put on the first floor right across from a noisy party that kept me up all day. Had to go sit in my car just to get some time to sit in quiet. This was a really bad experience and I would strongly recommend not staying here.
William
ทริปโรแมนติก 2 คืน
10/10
It was a fantastic experience!!! We were there for my aunt’s funeral. It was very quiet in the hallways and just what we needed. Everyone was very friendly and nice !!! Job well done!!!
Pati
ทริปโรแมนติก 2 คืน
6/10
The lake and trees is a nice addition.
Wallace
ทริปกับครอบครัว 5 คืน
8/10
Was nice. There was hair in the bed of one of the rooms. They gave us a new room right away.
Janis
ทริปกับครอบครัว 2 คืน
10/10
A very beautiful place
Constantina
ทริปโรแมนติก 1 คืน
10/10
Stay was great and comfortable! Front desk lady needs a little bit more experience.
Franchesca
ทริป 1 คืน
10/10
This location is beautiful! Spacious clean rooms. The pond is expecially beautiful