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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel with outdoor pool, near Port of Hilo

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Sports facility - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)
View from room - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)
Breakfast and dinner served - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)
Suite, 1 Bedroom, Ocean View | Living area | 32-inch flat-screen TV with cable channels, TV - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)
Exterior - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)
Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Air conditioning
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is ฿5,668
฿7,815 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

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8.2 out of 10, Very good, 1,256 reviews
The price is ฿5,468
฿7,917 total
includes taxes & fees
14 Dec - 15 Dec
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.7 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Ka Lihikai - ‬5 min walk
  • ‪Big Island Coffee Roasters - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

At Hilo Hawaiian Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.39 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID – GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities such as fishing, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an on-site restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.

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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Restaurant
Ocean view
Parks
Bay
Bathroom
Food

Reviews

10/10 Exceptional

Everyone there was so nice - we had our choice of rooms, and took one with a view of Coconut Island! The banyans around this area are immense, and there’s also a lovely walk through the Liliuokalani Gardens right across the street.
Stephen, 1-night trip

10/10 Exceptional

Nice get away, service was on point.
Glynis, 2-night trip

10/10 Exceptional

Great staff and lobby. Nice balcony and dated but clean rooms. The hallway lighting is a bit jarring but overall a good value.
Stan, 2-night trip

6/10 Good

The room was clean. Front desk staff was very nice and informative. The staff at the Wsw was very nice and service was excellent. I wish the Sunday brunch buffet started earlier.
Debbie, 1-night trip

10/10 Exceptional

Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Pauline Wai Ling, 2-night trip

8/10 Very good

Great plac
Lonia, 2-night trip

10/10 Exceptional

The hotel was amazing. We stayed here bc hotels.com didn’t actually make my reservation when I did so we found out on the flight from Seattle to Kona that we didn’t have a place to stay. 2 stars for hotels.com bc the customer service was helpful (this time) but this is the second time this has happened.
Marilynn, 6-night trip

10/10 Exceptional

The hotel was nice and close to the airport. Staff was helpful and friendly.
April, 1-night trip

10/10 Exceptional

good value

Good experience, friendly staff. No complaints
Jordan, 2-night trip

8/10 Very good

Stayed there multiple times everything is fine
john, 1-night trip

10/10 Exceptional

Enjoyed the ocean view property
DARREN, 3-night trip

10/10 Exceptional

Beautiful property and wonderful staff
Mark, 2-night trip

10/10 Exceptional

Area was nice for my morning walk.
Jerome, 2-night trip

8/10 Very good

Great location to visit Volcanoes National Park and nearby beaches. It's a decent 3-star but could use some updates, more cleaning and maintenance.
Artur, 2-night trip

10/10 Exceptional

Great restaurant with $10 coupon Loved the parking!
James, 1-night trip

8/10 Very good

Great location, easy parking, check in went smoothly. Visited the lounge, wonderful service and food was great! Stayed the weekend, no ice in the ice machine, pillows were flat and beds a bit lumpy, if you don’t mind those inconveniences great place to stay.
Michelle L, 2-night trip

10/10 Exceptional

Excellent stay

Very friendly, good food, room clean, good view, nice pool and location was great.
Christine, 6-night trip

10/10 Exceptional

The staff was friendly and the chef at the restaurant prepared excellent meals!
Darrell, 5-night trip

2/10 Poor

stay away, hidden fees

dirty room and balcony, bar closes when it wants, hidden resort fees. Had to walk down to the Hilton to get food and drink as they closed because they wanted to go home.
rod, 2-night trip

10/10 Exceptional

Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
Pauline Wai Ling, 3-night trip

10/10 Exceptional

Nice place to stay, right next to me the ocean.
Daryl K, 2-night trip

4/10 Fair

Old AC make units terrible noice throughout night. It doesn’t matter if you turn yours off, you’ll hear those that up/downstairs.
Volodymyr, 2-night trip

8/10 Very good

Older hotel, but great staff and location

Older hotel in a good location with free parking. Staff are super friendly and you can walk to a few beach parks and a park. They appear to be slowly renovating, but definitely needs some tlc. Our toilet sounded possessed, beds were just okay, and the ice machines were broken during our trip. This is our second time at this hotel and we’d probably stay here again.
Jessica, 3-night trip

10/10 Exceptional

Great place
Brandon, 2-night trip

8/10 Very good

Interior amenity is a little old, but provided great view and access to the bay. Staff are also very friendly and helpful. Overall it was a good place to stay.
ZIYU, 2-night trip