Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Electric vehicle charging point
Bar
Air conditioning
Connecting rooms available
24/7 front desk
Pool
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Coffee shop/cafe
Business centre
Terrace
24-hour front desk
Garden
Front desk safe
ATM/banking services
Feel at home (6)
Rollaway/extra beds
Fridge
Connecting/adjoining rooms available
Television
Garden
Terrace
The current price is ฿5,570
฿5,570
฿7,549 total
includes taxes & fees
13 Jul - 14 Jul
Room options
Available filters for rooms
Showing 15 of 15 rooms
Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)
Highlights
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
Sleeps 5
2 Queen Beds
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View
Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View
Liliuokalani Park and Gardens - 7 min walk - 0.6 km
Hilo Farmers Market - 3 min drive - 2.3 km
Port of Hilo - 3 min drive - 2.3 km
University of Hawaii at Hilo - 5 min drive - 4.2 km
Getting around
Hilo, HI (ITO-Hilo Intl.) - 7 min drive
Restaurants
Ken's House Of Pancakes - 12 min walk
Don's Grill - 2 min drive
Hawaiian Style Cafe Hilo - 3 min drive
Ocean Front Kitchen - 19 min walk
Waioli Lounge - 1 min walk
About this property
Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Adjacent to a golf course, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
DONE
Hotel size
286 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Snorkelling nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Laundry facilities
Hair salon
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
An outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 30 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
In-room coffee
Newspaper
Phone calls (may be limited)
Children & extra beds
Rollaway beds are available for USD 30.0 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID – GE-189-318-3488-01
Also known as
Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo
Frequently asked questions
Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Yes, there's an outdoor pool.
Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?
Have fun with activities such as fishing, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Yes, there's an on-site restaurant, WSW The Steakhouse.
What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.
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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
View
Location
Restaurant
Ocean view
Parks
Bay
Bathroom
Food
Reviews
10/10 Exceptional
18 Jun 2025
Excellent stay
Very friendly, good food, room clean, good view, nice pool and location was great.
Christine
Christine, 6-night trip
10/10 Exceptional
16 Jun 2025
Very nice service and close to where I needed to be.
Farrah
Farrah, 2-night trip
10/10 Exceptional
11 May 2025
Great stay and good food.
We spend two nights for exploring the area. Great stay. Good food.
Lene
Lene, 2-night trip
10/10 Exceptional
29 May 2025
It was really nice
Farrah
Farrah, 3-night trip
10/10 Exceptional
16 Mar 2025
What a wonderful place to stay.
Thomas
Thomas, 2-night trip
10/10 Exceptional
16 Mar 2025
Stayed there twice now and love it .
Betty
Betty, 1-night trip
10/10 Exceptional
24 Mar 2025
Beautiful area surrounding hotel.
Karla I
Karla I, 4-night trip
8/10 Very good
1 Mar 2025
Great location near the beach with dining options near by.
Dustin Troy
Dustin Troy, 2-night trip
10/10 Exceptional
16 Jun 2025
Great location in
We had an ocean front room on the 7th floor and it was amazing. We enjoyed waking up and hanging out on the balcony with a coffee while looking for animals in the water. The room was very nice and clean. The hotel was a great location in Hilo, right next to a park and easy walking access to Coconut Island. We enjoyed supper and breakfast at the oceanside cafe. The welcome cocktails were a great addition and so yummy!
Nathan
Nathan, 2-night trip
10/10 Exceptional
11 Apr 2025
Loved the location and the customer service. Great views from the balcony.
Destiny
Destiny, 2-night trip
8/10 Very good
28 Jun 2025
Great location, good hotel.
Awesome location, right on the water with a great view of the bay. Walkable to water and some restaurants.
Condition generally good, though starting to show its age a bit. We only got one chair on our balcony and didn't get a second even when we requested it our first day. Only got two towels as well, but desk have more when requested.
John
John, 2-night trip
8/10 Very good
20 Mar 2025
The hotel was in a nice location next to a beautiful park.
Barbara
Barbara, 4-night trip
8/10 Very good
19 Apr 2025
Good ocean view
huiling
huiling, 1-night trip
10/10 Exceptional
3 Mar 2025
Perfect for a short weekend trip. Great location.
Mary
Mary, 2-night trip
8/10 Very good
9 Mar 2025
close to beach, lots of trees, free breakfast, spacious
Yi
Yi, 3-night trip
8/10 Very good
4 Apr 2025
Older property, but good location and pretty clean.
Alexander
Alexander, 3-night trip
6/10 Good
8 Jun 2025
The hotel desperately needed a face lift. Upon check in our towel rack was hanging off the wall, all the wall paper was rolling off the walls and finger prints all over the glass
Kenneth
Kenneth, 3-night trip
6/10 Good
14 Apr 2025
Hilo Hawian
Nice view, old run down hotel
Bret
Bret, 2-night trip
8/10 Very good
17 Feb 2025
Nice views, nice area
Julie
Julie, 3-night trip
8/10 Very good
12 Mar 2025
Great location! Hotel and rooms are kind of worn and dated, but they were clean and comfortable.
Richard
Richard, 4-night trip
10/10 Exceptional
13 Mar 2025
Great place to stay in Hilo
We stayed for 2 nights on vacation. Loved the location and view of the bay from our room. The staff was great! Loved being able to walk the park and to local restaurants. Will stay here again when in Hilo.
Janine
Janine, 2-night trip
10/10 Exceptional
13 Mar 2025
Very nice walkable park area on the water to relax and watch the sunset. Front desk staff excellent helpful customer service!
David
David, 1-night trip
10/10 Exceptional
22 Feb 2025
Great property
Leilani
Leilani, 2-night trip
10/10 Exceptional
28 Feb 2025
The staff was friendly and helpful
Lisa
Lisa, 1-night trip
10/10 Exceptional
2 Jun 2025
Beautifu and convenient location! Family of 6 with two rooms. Wish there was conjoining rooms (door in between) but they did their best to get us side by side. The view outside our room was ANAZING! The restaurant is VERY expensive so we just ate outside the hotel. Uber eats does deliver as well. Close to all fun things like volcano park 50min drive, and farmers market 5-10mins away (we did rent a vehicle). Pics from 8th floor on the backside of the hotel. Overall great stay.