ซิตี้เทล ปีนัง, ปีนัง

Hotel is located at a very convenient location. Price is right, and staff is friendly and helpful.

Very convenient location with friendly helpful staffs

Walking in to the impressive lobby sets up high expectations. However, the room smelled old and musty. The headboard of the bed definitely could do with a disinfectant scrub as it smelled of sweat and body odor. The Cititel is located in a great walkable area for food and shopping. Service is amazing. So, the only let down is the room - which needs a facelift and better quality mattresses.

Generally good except for time taken to check in and the instance when our room was not made up after we returned from a tiring day.

Location was good. Near a night food court. The parking space is quite limited.