The lady taking care of the breakfast area and the desk area was extremely accommodating. She exemplified true service. Takes a lot to impress me but her service was easily noticed. Disappointed I didn’t get her name.
Jeffery
ทริป 1 คืน
8/10
Lisa
ทริปกับครอบครัว 1 คืน
4/10
The facility does not seem well kept. The shower door and closet door wouldn’t stay closed and swung open. Screws in door were loose, elevator button cracked and light didn’t work….
Brian
ทริปกับครอบครัว 1 คืน
8/10
Dale
ทริป 1 คืน
2/10
It took two hours to check in. Not an exaggeration. Stood in line for 2 hours to get checked in and WE WERE GIVEN KEYS TO ANOTHER FAMILYS ROOM. When it was brought to the front desks attention she laughed about it! It was not funny at all!! My kids could have walked in and seen things they definitely shouldn’t have and it wouldn’t have been anyone’s fault except the front desk clerk! Upon finally getting keys to our room the sink was clogged and it took over 24 hours for someone to come and fix it! The beds were hard as rock and the breakfast was disgusting. We tried to find somewhere else to stay but short notice and $450 invested into this hotel it wasn’t a viable solution. 10/10 DO NOT RECOMMEND this hotel! STAY AWAY!!!
Danielle
ทริปกับครอบครัว 2 คืน
10/10
Check in was quick and easy. Staff members were friendly and helpful. Nice breakfast! Enjoyed our stay, and highly recommend it to others.
Thanks for awesome hospitality!
Tracey
ทริปกับครอบครัว 1 คืน
2/10
I like that it has recycling bins in the rooms. It is so close to Claytor Lake but there is not a lot of room for parking with a boat on a trailer. There is also no way to charge your boat batteries with an outdoor outlet. There is a couple electric car chargers but that doesn’t work for the boat. The check in person was nice. The first morning we were getting our breakfast a lady working there didn’t ask how we were or good morning. She asked if we were registered guests. It was upsetting and insulting and quite rude. My iusband and I just let it slide but were upset and tried to forget about it. The next morning the same hotel worker saw us coming in the front door and asked to see our key card for our room. I agreed and quickly showed her. I have never been asked to show my key card at a hotel in my entire life. We were treated disrespectfully and rude and it was very insulting. We don’t even stay for the free breakfast today. It was as if we were just two people off the street trying to get a free meal or something. I laid down my key cards and we left. We won’t be back. She wanted to explain herself when we left but I told her there is nothing to say. We should have been respected and treated well due to being paying customers. There was also no regular coffee the first morning available either. So disappointed!
Lisa
ทริป 2 คืน
10/10
The hotel was clean and spacious. We had a very comfortable stay.
Susan
ทริป 1 คืน
6/10
Traveling from Florida to New York. The room was comfortable and clean.
David
ทริป 1 คืน
10/10
The kids really enjoyed the pool and states it could use a good cleaning.?The atmosphere was really good.
Reatha
ทริปกับครอบครัว 1 คืน
8/10
Dave
ทริปธุรกิจ 1 คืน
4/10
Room was clean; no hair dryer; only had one wash cloth - had to go to front desk for more; TV was only internet driven and did not have traditional cable tv. It did not work even with front desk help; room only has 1/2 roll of toilet paper - no extra roll; breakfast biscuits could not be cut with a plastic knife offered for use - bottom of biscuit was very hard front sitting in heated server; very noisy in the room all night long from other adjacent room occupants.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Needed room for the night. Hotel was clean ,bed was comfortable and friendly staff.
Easy on and off highway. Would stay again
Debra
ทริป 1 คืน
2/10
The power went out and they only wanted to give a partial refund
Jayshawna
ทริป 2 คืน
8/10
Genevieve
ทริปกับเพื่อน 1 คืน
6/10
Christopher
ทริป 1 คืน
4/10
Front desk manager left the person she was training half way through the check in. First the key didnt work. I went to the front seat any they corrected the key but had written the wrong room number on the key slip. The front seat gave us the wrong room number and a key so when I opened the door it was already occupied. There were men’s dirty foot prints already on the floor towel. I was not in the room with a man. There was also what looked like curly short hair on the floor that was not any or mine or my kids.
Erin
ทริป 1 คืน
8/10
Karen
ทริป 1 คืน
6/10
This was my first time staying in this hotel in this area. The first room had a broken towel bar and had not been cleaned. I did ask to me moved and they accommodated my request without question. The hotel is clearly going through a remodel. My second room was better but it could improved upon.
My bed was comfortable and the view was of a country hillside. It was quiet but I don't think there were that many quests.
The breakfast was ok, OJ watered down to the point it was terrible as was the waffle batter. I did try the a few items but chose to leave early and get breakfast elswhere.
I have stayed in worse and better locations. I appreciated the friendliness from the young lady working the front desk.
There aren't too many places to eat without getting back on the highway. It was a short distance to some restaurants but after a long drive, I was hoping for something closer.