Jalan Teluk Berembang, Laguna Bintan, Lagoi, Bintan, Bintan Island, 29155
What's nearby
Laguna Bintan Golf Club - 3 min walk
Bandar Bentan Telani Ferry Terminal - 9 min drive
Lagoi Bay Lake - 14 min drive
Plaza Lagoi - 16 min drive
Lagoi Bay Beach - 30 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 16.3 miles/26.2 km
Changi Airport (SIN) - 26.9 miles/43.3 km
Ferry terminal shuttle (surcharge)
Restaurants
Hook On Fusion Grill Bar & Seafood - 18 min drive
Pujasera Lagoi - 15 min drive
Warung Yeah - 22 min drive
Kelong Mangrove Restaurant - 36 min drive
The Dining Room - 15 min drive
About this property
Banyan Tree Bintan
Banyan Tree Bintan offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site snorkelling, waterskiing and kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Treetops, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a golf course, a children's club and a terrace. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, French, Indonesian, Japanese, Spanish
At a glance
Hotel size
64 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Transfers
Ferry terminal shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Babysitting (surcharge)
Baby bath
What to do
On a private beach
Golfing
Kayaking
Snorkelling
Waterskiing
Shopping
Use of nearby fitness centre
Working away
Business centre
Meeting room
Computer station
Conference centre (1453 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
Golf course on-site
Golf driving range on-site
2 outdoor pools
Full-service spa
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
DVD player
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Treetops – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Saffron – This restaurant specialises in Thai cuisine and only serves dinner.
The Cove – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Beach Pool Bar – This beachfront bar only serves light fare.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for IDR 1512500.0 per night
Children's club access is available for an extra charge
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan
Frequently asked questions
Does Banyan Tree Bintan offer free cancellation for a full refund?
Yes, Banyan Tree Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Banyan Tree Bintan?
Yes, there are 2 outdoor pools.
Are pets allowed at Banyan Tree Bintan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Banyan Tree Bintan?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Banyan Tree Bintan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Banyan Tree Bintan and nearby?
Have fun with on-site activities such as kayaking, waterskiing and snorkelling, and practise your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Bintan also has a private beach and a garden.
Are there restaurants at or near Banyan Tree Bintan?
Yes, there are 3 on-site restaurants, featuring beachfront dining and Indonesian cuisine.
Does Banyan Tree Bintan have any outdoor private spaces?
Yes, every room features a balcony.
Banyan Tree Bintan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
21 Nov 2024
Overall the stay was good, service is good.
A lot of the activities were fully booked, it would be good to let guests know in advance what they can book and arrange in advance.
The bed was too high though, so not very elderly friendly for future reference.
Staff were amazing, they helped catch some unknown buzzing insect that had found its way into our bathroom. Thankful for that.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Walter
Walter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Ian
Ian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
Excellent staffs service
Sengkang
Sengkang, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
This is one of the nicest resorts I have ever stayed at - everything was perfect. The room was amazing, breakfast was amazing, staff was amazing. Exceptional from start to finish!
Kate
Kate, 2-night romance trip
Verified Expedia guest review
2/10 Poor
24 Mar 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Mar 2024
Like the beautiful rooms and the view ,also liked the quiet atmosphere .Enjoyed the 2 pools
Disappointed that I could not hire left handed club so could not play golf
Robert
Robert, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2024
Good vibes and good view
Karen
Karen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jan 2024
The room is spacious with beautiful sea view.
Buggy service is responsive to bring us around the resort.
The restaurant (The Cove and Saffron) serves delicious food with nice ambience.
The service of the staff (notably Lilis, Yusuf, Atomy and Wendy) are excellent and in fact above my expectations: they went the extra mile to make our stay really memorable with romantic decorations for our wedding anniversary and they also prepared two cakes for us (one for our wedding anniversary and another one for my birthday) and they sang me a birthday song.
The roof that sheltered the seats in front of the jacuzzi leaked during rain - believe it can be repaired.
Sui Yin
Sui Yin, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 Jan 2024
King Fuei
King Fuei, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2023
Beautiful villas with a view
Beautiful hotel on Bintan! We’d recommend it.
We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool.
The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite). Breakfast buffet has a fantastic variety!
There isn’t a convenience shop close by, so make sure to pack what you need (diapers in our case). Bring loose clothing to protect you from mosquitos as it’s lovely to sit outside and enjoy the view. The property is quite hilly which wasn’t an issue with kids for us, but to keep in mind if you have issues getting around stairs.
The trips (mangrove and island) are worth doing!
Bjoern
Bjoern, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2023
Excellent service. Kudos to Banyan Tree staff.
Breakfast could be improved though.
Timothy
Timothy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
Spacious villa & excellent service staff!
Jaz
Jaz, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2023
Laurence
Laurence, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2023
Superb hospitality
Ankit
Ankit, 2-night family trip
Verified Expedia guest review
8/10 Very good
7 Oct 2023
Kept the nice ambiance, but some part needed some touch up. Rather normal after Covid period, and i trust the resort will have fresher look soon. Will visit again.
Shinichiro
Shinichiro, 2-night romance trip
Verified Expedia guest review
4/10 Fair
1 Oct 2023
Simone
Simone, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2023
Dawnn
Dawnn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2023
This was my second time to Banyan Tree Bintan.
It’s a very peaceful beautiful resort, a wonderful place to relax and recharge your batteries.
Staff are wonderful, services and amenities are great.
One thing to note- the resort isn’t close to shops, no regular taxi service & to hire car/driver usually has a minimum 4hr rate.
Alison
Alison, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2023
Wee Seng
Wee Seng, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 May 2023
We enjoyed interacting with the staff who were all very friendly. Was great to be able to walk around the very hilly resort or if we wanted, there was always a buggy and driver there to offer a lift.
Didnt like the outdoor pool area in our villa, was not very inviting or enough shade.