Blue Water - ห้องอาหารที่สามารถมองเห็นวิวทะเลแห่งนี้เชี่ยวชาญในด้านบาร์บีคิว และมีอาหารเย็นและของว่างให้บริการ ผู้เข้าพักสามารถเพลิดเพลินกับเครื่องดื่มได้ที่บาร์ เปิดทุกวัน
Für eine Hochzeitsreise, wie bei uns der Fall war, leider mehr als enttäuschend. Die Zimmer sehen auf keinen Fall so aus wie auf den Bildern. Die Sauberkeit ist mangelhaft. Der Service ist schrecklich: man wird entweder ignoriert oder schlecht behandelt. Das Essen ist von niedriger Qualität und immer gleich. Trotz Buffets muss man bei jeder Mahlzeit mindestens 5-10 Minuten auf einen freien Tisch warten. Viel zu wenige Liegen und vor allem Sonnenschirme: man muss um 6 Uhr aufstehen, um einen Sonnenschirm zu bekommen, denn alle reservieren ihre Plätze ganz in der Früh. Für europäische Standards ist dieses Resort nicht das, was er verspricht. Auf keinen Fall 3 oder 4 Sterne wert oder auch nur die Hälfte vom Geld, was man hier zahlen muss.
ผู้เข้าพักจริง
ทริป 10 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
12 มี.ค. 2025
Hospedagem como membro do Sun Club
De uma maneira geral, classifico como boa.
Optei ficar na área reservada do Sun Club que classifico como excelentes a praia privada, a acomodação, a piscina privada e o café da manhã a Lá Carte no restaurante Oceana!
O Lounge (sala VIP) para membros do Sun Club é muito bom, com atendimento privado, petiscos e bebidas.
As opções de restaurantes privados para almoço para membros do Sun Club são escassas!
As opções de restaurantes privados são boas!
FRANCISCO PAULA
FRANCISCO PAULA, ทริป 6 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
9 มี.ค. 2025
The staff at this property tried really hard but obviously didn’t have the support they needed to succeed. The facilities were borderline awful. Dirty rooms. Unresponsive front desk for simple things like water. Unorganized dining options and wait lists. They need a dinner pager system so badly, I almost want to buy one for them! The pools were dirty. The beach towel staff member was one of the most inconsiderate, rude individuals on the staff. The male bartenders were rude. The buffet would run out of food 2 hours prior to closing. I was with my husband on a trip without our kids and we made the most of it; however, we would never recommend the island or this resort to anyone.
Cierra Minus
Cierra Minus, ทริปโรแมนติก 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
9 มี.ค. 2025
Staff not very friendly or helpful. Pool bar not open. Ethel restaurants are not open every day. They need more bar staff- long wait for drinks . They are often running out of drink ingredients. We were on the third floor with no elevator and no one
Theresa M
Theresa M, ทริปกับเพื่อน 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
4 มี.ค. 2025
Overall, we enjoyed our stay. The beaches/pools were beautiful! One night they had a fire show which was really awesome. Our room was nice and clean with a pretty and spacious balcony. The only issue was the water was only warm not fully hot. All of the staff was very nice and helpful. The food was okay. We loved the hibachi, but most of the places were just okay. One thing they should work on is increasing the availability of chairs. Most days people are saving chairs with towels at 7AM leaving no open chairs. Even though people put their towels on the chairs, you will see many chairs without anyone sitting on them for hours. They should work on enforcing the rule of not saving chairs with towels or putting out more chairs to fix this issue. Another positive was the bus station right outside the hotel which can drive you to downtown. It was very convenient. There are a few issues, but overall it was a nice place and we enjoyed our stay.
McKenzie
McKenzie, ทริปกับครอบครัว 5 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
4 มี.ค. 2025
Third time staying here. Best part is the Sunclub beach and the ladies who work down there. Zoraida, Sylvia, and Verona are amazing! So kind and always have a smile and good story. Stayed on the first floor this time and was actually very cold but so convenient to the pool and beach. New towels in the Sunclub are super soft. Great improvements from two years ago. Glad to see familiar faces again. Can't wait to come back again. Wish they had a frequent visitor club!
Melinda Reed
Melinda Reed, ทริปกับครอบครัว 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
1 มี.ค. 2025
Christy Meacham
Christy Meacham, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
18 ก.พ. 2025
The hotel was amazing! Beautiful beach that you can snorkel if that's your thing or just relax in the ocean! The pool bar was great with great servers.
Karla
Karla, ทริปโรแมนติก 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
17 ก.พ. 2025
The staff were amazing and very friendly.
Mark
Mark, ทริปโรแมนติก 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
16 ก.พ. 2025
Facility could use many updates. Amenities were scarce and paying to upgrade to sun club was not worth it. The AC barely worked in our room the entire stay. The staff were very kind and accommodating considering the limited supplies they were working with. The beach was outstanding and there's much to do and see in the area.
Ashley
Ashley, ทริปโรแมนติก 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
16 ก.พ. 2025
their beach had good snorkling and clear water
food was average, understaffed causing slow service, low end entertainment
The property needs updating. The food was inconsistent. The pool bar has cheap alcohol and lack of service. To get premium liquor you have to pay $44 per day unlike other all inclusives we’ve been to. There are not enough restaurants and for breakfast only a buffet unless you pay extra.
Douglas
Douglas, ทริปกับครอบครัว 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
10 ก.พ. 2025
Entertainment team the best ! Candyman nayhalie AWESOME
Food could have more variety and stay open longer/later
Rooms were big and cleaned well
We enjoyed our stay overall
ROGER
ROGER, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
6 ก.พ. 2025
The resort needs an upgrade. This is our second time staying there. The first time was great. This time the staff seemed to be a bit over it but you cannot beat the private beach! It is lovely. The food was average but the bartenders understood the assignment and were so fun. Mixed review overall. Might try a new resort the next time we go.
Ena
Ena, ทริปโรแมนติก 5 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
1 ก.พ. 2025
The resort is ok. We did not like having to wait 45 minutes for a restaurant here at the resort only for a huge group to go in front of us. Supposedly this grill was first come first serve. But the staff didn’t even bother to tell us it would be forever to get served. Very careless. We gave up as well as others.
Michael
Michael, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
29 ม.ค. 2025
Double charged, hassle not worth it
We paid for the trip on Hotels.com, but when we arrived, the front desk staff charged us again while checking us in, to the tune of $1400. The next day, I asked them about it. They acknowledged the error but said the person who does refunds was not there, and they would issue the refund on Monday (which was after we were going to leave). We've tried calling and going through Hotels.com to get the refund. Two weeks later, they still haven't issued it.
Everything else about the stay was good, but you can't double charge someone and then just try to keep the money. That outweighs everything else about the hotel. If we knew about this, we would not have stayed here.
Michael
Michael, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
22 ม.ค. 2025
I loved the entertainment and team, especially Pedro and Candyman.
I didn't think the food was that great, especially the buffet. Otherwise, we had a fantastic time!
Kristen
Kristen, ทริปโรแมนติก 8 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
19 ม.ค. 2025
Not enough beach towels . Waiting for them long time . Food is almost the same every time . Lines for meals . Lines in restaurants and long waiting.
Sergii
Sergii, ทริปกับครอบครัว 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
8 ม.ค. 2025
We booked the resort's VIP option - the Sun Club rooms and it did not feel VIP. Apart from the ladies at Check in and one server at Damario, I'd sum up rhe resort and it's staff at a 2/10. Everyone was rude or dismissive and this was made worse if you didn't tip them which is odd because one would normally tip based on good service. We also witnesed on numerous occassions where staff treated guests with lighter skin tones much better than those with darker skin tones, serving them ahead of their turn and greeting them warmly, while other guests barely got acknowledged. The buffet area was often covered with flies, the restaurants would be closed on certain days with no communication to guests, the rooms were relatively large but with 80s decor and in need of upgrades/repairs, the drinks were watery - everything from juice to the cocktails, the shuttles advertised on the website did not exist and the mini bar selections were limited.
J
J, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
4 ม.ค. 2025
Lara Tipton
Lara Tipton, ทริป 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
2 ม.ค. 2025
We enjoyed our stay and the customer service was good. The outside is amazing!!!