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Best Western Premier Alsterkrug Hotel

4.5 star property
Suburban hotel in Hamburg with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Best Western Premier Alsterkrug Hotel

Exterior
Property video
Fitness facility
2 restaurants, breakfast, lunch, dinner served; German cuisine
Sauna, steam room
In Hamburg, Best Western Premier Alsterkrug Hotel is a haven for families and thrill-seekers alike. Unwind with a massage at alsterSpa, take in the views from the garden terrace or try your hand at bowling. With WiFi, bike rentals and childcare services available too.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is ฿4,409
฿4,717 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sept 27 - Sept 28
Check availability for tonight Sept 27 - Sept 28

Tomorrow

Sept 28 - Sept 29
Check availability for tomorrow Sept 28 - Sept 29

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Hamburg - City Nord by IHG

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,001 reviews
The price is ฿2,786
฿3,385 total
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn Hamburg - City Nord by IHG
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About the area

Map
Alsterkrugchaussee 277, Hamburg, HH, 22297

What's nearby

  • Hagenbeck Zoo - 8 min drive - 5.3 km
  • Hamburg Messe and Congress - 10 min drive - 7.1 km
  • Miniatur Wunderland - 12 min drive - 8.9 km
  • Reeperbahn - 12 min drive - 8.4 km
  • Volksparkstadion - 12 min drive - 8.3 km

Getting around

  • Hamburg Airport (HAM) - 6 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Semperstraße Hamburg Station - 6 min drive
  • Barmbek Station - 8 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Lattenkamp U-Bahn - 22 min walk
  • Sengelmannstrasse U-Bahn - 24 min walk

Restaurants

  • ‪Sato Döner Imbiss - ‬15 min walk
  • ‪Alsterdorfer Backhus - ‬15 min walk
  • ‪Grill-Haus Der Grieche - ‬3 min drive
  • ‪Burger King - ‬6 min walk
  • ‪Eclair au Café - ‬3 min drive

About this property

Best Western Premier Alsterkrug Hotel

At Best Western Premier Alsterkrug Hotel, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant Alsterkrug, one of 2 restaurants, which serves German cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a sauna and a steam room. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Alsterdorf U-Bahn is 15 minutes away.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 8 per day)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Canoeing
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • 6 meeting rooms
  • Conference centre (2669 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Electric bike charging stations
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Espresso maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Restaurant Alsterkrug – This restaurant specialises in German cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Braband Bistro & Wein – This restaurant specialises in German cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 42 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self-parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Are pets allowed at Best Western Premier Alsterkrug Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Premier Alsterkrug Hotel?

Yes. Self-parking costs EUR 8 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Best Western Premier Alsterkrug Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Best Western Premier Alsterkrug Hotel?

No, this hotel doesn't have a casino, but Casino Reeperbahn (11-min drive) is nearby.

What is there to do at Best Western Premier Alsterkrug Hotel and nearby?

Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Best Western Premier Alsterkrug Hotel also has a garden.

Are there restaurants at or near Best Western Premier Alsterkrug Hotel?

Yes, there are 2 on-site restaurants, featuring German cuisine.

What's the area around Best Western Premier Alsterkrug Hotel like?

Best Western Premier Alsterkrug Hotel is in Hamburg-Nord, a short 6-minute drive from Hamburg Airport (HAM) and 14 minutes' walk from Lufthansa Technik AG.

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