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SHG Hotel Villa Carlotta

4.0 star property
Beachfront hotel with conference centre, near Belgirate Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SHG Hotel Villa Carlotta

Minibar, in-room safe, desk, iron/ironing board
View from room
Reception
View from room
Triple Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Spa
  • Laundry facilities
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • Beach umbrellas
  • Room service
  • Spa services
  • Babysitting
  • Conference centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room Single Use, Lake View

Minibar, in-room safe, desk, iron/ironing board

Classic Double Room Single Use, Lake View

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 16 sq m
  • Lake view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Classic Double or Twin Room, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Classic Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Bidet
Hairdryer
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Classic Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Bidet
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Via Mazzini, 121-125, Belgirate, VB, 28832

What's nearby

  • Belgirate Ferry Terminal - 4 min walk - 0.3 km
  • Stresa Ferry Terminal - 5 min drive - 5.9 km
  • Sapori d'Italia, Lago Maggiore - 6 min drive - 6.4 km
  • Isola Bella - 8 min drive - 7.5 km
  • Isola Madre Botanical Garden - 8 min drive - 7.5 km

Getting around

  • Malpensa International Airport (MXP) - 47 min drive
  • Lugano (LUG-Agno) - 99 min drive
  • Belgirate Station - 5 min walk
  • Stresa Station - 8 min drive
  • Lesa Station - 29 min walk

Restaurants

  • ‪Tratto Pizza da Gió - ‬47 min drive
  • ‪Bar La Verbanella - ‬9 min drive
  • ‪Taverna Brigantia - ‬5 min drive
  • ‪Battipalo - ‬3 min drive
  • ‪Il Rapanello - ‬19 min walk

About this property

SHG Hotel Villa Carlotta

A great choice for a stay in Belgirate, SHG Hotel Villa Carlotta features a marina. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby mountain biking and waterskiing. Other features include a terrace and a garden.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 129 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Shopping
  • Bike rentals nearby
  • Golf lessons nearby
  • Sailing nearby
  • Waterskiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • Spa services
  • Marina

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta Hotel
SHG Hotel Villa Carlotta Belgirate
SHG Hotel Villa Carlotta Hotel Belgirate

Frequently asked questions

Does SHG Hotel Villa Carlotta offer free cancellation for a full refund?
Yes, SHG Hotel Villa Carlotta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SHG Hotel Villa Carlotta?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at SHG Hotel Villa Carlotta?
Yes, there's free self parking.
What are the check-in and check-out times at SHG Hotel Villa Carlotta?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at SHG Hotel Villa Carlotta and nearby?
Have fun with activities such as cycling, sailing and waterskiing, and practise your swing at the nearby golf course. Enjoy amenities such as spa services, a picnic area and a garden.
What's the area around SHG Hotel Villa Carlotta like?
SHG Hotel Villa Carlotta is a short 5-minute walk from Belgirate Station and 4 minutes' walk from Belgirate Ferry Terminal.

SHG Hotel Villa Carlotta Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Good

Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Louisa, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel.
Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable single night stay
Hotel staff were very friendly and very professional on arrival. The room was cleaned to a high standard. We had a lovely view of the lake. The hotel requires an element of modernisation, but this didn’t detract from our stay. The breakfast was varied and good for us.
Alex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

2/10 Poor

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great value for money, good parking, good location for car travelers, good breakfast.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Location of this hotel was perfect. The coffee was not really good !
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

i liked the breakfast buffet. the rest was a disaster. The first floor is old and broken down, not to say was dirty too. They need to change the carpets everywhere...the ground floor is deceiving because it is in relity pretty, however the rest of the structure remains stuck in the 1800 The pool is ok but was not opened the only sunny day we were there...
3-night family trip
Verified Expedia guest review

8/10 Very good

Not the best lake in Italy
Lovely location,hotel was supposed to be 4star but I would say 3 star, it needed some TLC some of the staff were a bit miserable and the young bar man was very nice I’m sorry I don’t know his name
caroline, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Junwei, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service and poor facilities. Staff cold, no baggage service, room has 3 lamps, only one working, air condition control broken open - cannot adjust temperature, room telephone has no instruction for dialing out or calling reception, room service has no menu in the room and hi surcharge for room service, no coffee in the room and late cleaning service. Room is not insulated, can hear the family next door talking and playing late. Pool is far and uphill and closes early, don't wear elegant or loose sandals, wear running shoes for hiking uphill :). Breakfast by the busy main street. Staff confirmed the reservation to transfer breakfast to be on the lake at Hotel Milano but it's not true. It's not accepted there.
Disappointed, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great staff! Basic but good value
Firstly, the staff and service very good and very friendly and a special mention to Gioberto on the bar who worked hard to make sure everyone was looked after.The staff are the Hotel’s best asset 😀. We had some issues with a faulty air conditioning unit which they did swap out and addressed it very quickly. Unfortunately the new one didn’t work either but at least they tried. Overall the public areas are quite nice and we are in the restaurant one night which was good and not too pricy. There isn’t really many places to sit comfortably inside during the evening. They could do with making this a little more comfortable and welcoming and people would stay in the bar more. Overall the rooms were clean but very basic but to be fair for the price and location, this was the compromise you paid. Again compliments to the staff!!
Jeffrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prosecco
Great bar - serves the best Prosecco in the area! Rooms are comfortable with big spacious bathroom
Damian, 1-night business trip
Verified Hotels.com guest review

6/10 Good

A bit jaded, and needing some TLC
Accommodation needing modernisation, particularly room bathroom and balconies. Air con was very weak and hardly aerated the room at all, so sleep poor in high 30 degree temperatures. Hall carpets are worn and threadbare, uninviting first impression. Bar area is clinical, no ambience indoors and one barman on duty, so service poor. Outdoor seating area has fake grass, and mosquitoes were everywhere in it, resting, then biting, meaning you couldn't sit out in the evening. Swimming pool has no filter system in use, and looked greasy and dirty from suncream? Night porter unapproachable and seemed disinterested in the patrons. Breakfast and dinner were good. Maître D / Sommelier very knowledgeable. Best staff member, Rohan, the Maintenance Man, a true gent and very helpful.
anne, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is quite old and no parking spots for everybody ( but you can easily find some in the area)
1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

I found the hotel to be very clean, friendly staff, great location with a spectacular view. Restaurant at the hotel was very good. I would definitely go back
9-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous service and food
Unbelievably great service from the front desk Paula and Marta—— incredible aid with info, visit, getting around and solving a problem with my booking with an elderly relative in the most unbelievably helpful manner. Really great. Thank you. The breakfast is absolutely first rate every single day. The staff are so great they got a bottle to say thanks when I left. Really worth the money and a great place to stay, have a break and and visit the Lakes, local places, Milan and Switzerland.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Rooms were not clean. Mold in bathroom. Air conditioning did not work properly. Common areas were not clean. Everything was dated (beds, sofas, chairs). Definitely not a $175 per night hotel. I stay in hotels usually 25 to 30 nights a year and this was the worst in my life.
3-night family trip
Verified Expedia guest review

2/10 Poor

Absolutely will never book this hotel again, anonymous
1-night family trip
Verified Expedia guest review

8/10 Very good

Nice and practic, a bit old but ok. Staff very nice snd boutique style. Good location. Lovely swimming pool in the nature. Would come again
Dudu, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

4/10 Fair

2-night trip
Verified Orbitz guest review

6/10 Good

This hotel is i need of some tlc. It is old and tired.
2-night business trip
Verified Expedia guest review

8/10 Very good

Unusual and different and away from it all. pool wonderful.
4-night romance trip
Verified Expedia guest review