Very central hotel, on the Gran Via but with shutters and effective glazing plus two types of curtains was very quiet. All areas were exceptionally clean, I would stay there again. Aircon very effective.
All the staff were lovely, welcoming and friendly.
Having the outside terraces at the top of the building was a bonus.
My only criticism is I would have liked larger croissants etc for breakfast, not keen on the mini pastries.
Location was superb, lots of little bars, tapas bars and restaurants tucked away. I walked everywhere.