The room had no bath towels and hand towels when we checked in and they said they were running out of them when we asked for it. Also they charge you for water because you are not a best western member. the rooms the hallways the entrance everything is just smelly and dirty.
Rakesh
ทริปกับครอบครัว 3 คืน
10/10
It was quiet and comfortable
Christine
ทริป 2 คืน
10/10
Enjoyed it
Brandon
ทริปกับครอบครัว 1 คืน
10/10
Great
Brandon
ทริปกับครอบครัว 1 คืน
8/10
Jennifer
ทริป 1 คืน
8/10
Good hotel
joe
ทริปธุรกิจ 3 คืน
10/10
Susan
ทริปกับครอบครัว 4 คืน
10/10
Ill be seeking out this chain in my future travels. The daily rate was low for the area, the bed was extremely comfortable, excellent hot water and water pressure. I carry a travel blacklight and the room was VERY clean. Also checked out 3 hours late, and was only charged $25. Most hotels take half or full daily rate for late checkout. Very happy with my stay. Loved the lit mirror for applying makeup, towels were soft, pool and hot tub were clean with no chemical smell.
Marina
ทริปกับครอบครัว 4 คืน
10/10
Rutilo
ทริป 3 คืน
10/10
Great place to stay, only complaint we had was the lack of hand towels and face cloths.
Caryl
ทริป 1 คืน
10/10
nice convenient place to stay. Clean and comfortable.
Diane
ทริปกับครอบครัว 1 คืน
10/10
Paula
ทริป 4 คืน
2/10
We traveled to Plano for our daughter’s softball tournament and we have a one year old, 4 yr old and a 11 yr old and from the pictures online it looked like a nice place until we got there. The guy up front was very rude, when we went to go to our room the whole hallway smelt like marijuana, when we got into our room had mold at the top of the wall where the ac was, the bathtub was not clean and had mold on the faucet, the hair dryer in the room was disgusting. I asked for a different room and they moved us which the next room was cleaner but we did find a bug crawling in our bed and the hallway still smelt like marijuana. It was awful. Disgusting and will never go back
Kirsty
ทริปกับครอบครัว 2 คืน
8/10
joe
ทริปธุรกิจ 3 คืน
10/10
Argenis Rajiv
ทริป 1 คืน
6/10
Pelos de perro
Cristian
ทริป 4 คืน
6/10
Angel
ทริป 3 คืน
8/10
It was ok the room had torn curtains which made it impossible to blank out the lights at night and made me stay awake a lot !
Michael
ทริป 3 คืน
8/10
Ashley
ทริป 1 คืน
4/10
Not a good place for family. Huge cockroach size bugs in the room. Hallway smells like weed as someone is definitely smoking in the room daily.
Muhammad
ทริป 4 คืน
2/10
The room was absolutely disgusting. There was blood smeared on the headboard. The pullout couch mattress was tore and fallen apart, and there were stains all over the sheets very gross.
Raymond
ทริปกับครอบครัว 1 คืน
6/10
First of we booked this place because of the gym equipment. And the free breakfast. Both were disappointing. The gym equipment was broken and rusty. It was missing handles for the cables and one side of the machine was missing the pin for the weight stack. So the gym was useless. The breakfast was nasty just looked at it. Then went to Denny's for the rest of the week. The hotel is old and outdated. The elevator is old and worn. The light fixtures in the restroom and the lamp in the room both had rust all over them. I wish I could post some photos on here. There was also a musty oder. A kind of a wet dog smell in the room. There were the kids of some of the guests running around the parking lot. Yelling and being loud playing at 10:00 pm. Nobody was telling them to shut up. People are trying to enjoy some TV and sleep. Besides that, the staff was courteous and the maids were Great. And the beds were comfortable. I will stay somewhere else next time.