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Crowne Plaza ANA Kushiro by IHG

3.5 star property
Hotel with 3 restaurants, near Kushiro Harbour

Choose dates to view prices

Experience the vibrant city life at Crowne Plaza ANA Kushiro, an IHG Hotel. Unwind in a luxurious spa treatment or enjoy Japanese cuisine at one of the 3 on-site restaurants. Connect to WiFi, stay fit with gym access and appreciate helpful services like dry cleaning/laundry and porter assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Electric vehicle charging point
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
$141 nightly
The total price is $155
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Air Purifier)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • 336 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • 172 sq ft
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Top Floor)

Premium Room, 2 Twin Beds, City View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, City View (Top Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View (Top Floor)

Standard Room, 2 Twin Beds, Ocean View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View (Top Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Fan
Bidet
Air conditioning
Heating
Free cribs/infant beds
Pillow menu
Fan
Bidet
  • 188 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006

What's nearby

  • Kushiro Fishermen's Wharf - 2 min walk - 0.2 km
  • Kushiro Harbour - 3 min walk - 0.3 km
  • Nusamai Bridge - 5 min walk - 0.4 km
  • Kushiro City Museum - 3 min drive - 2.4 km
  • Kushiro Ice Arena - 5 min drive - 4.9 km

Getting around

  • Kushiro Airport (KUH) - 27 min drive

Restaurants

  • ‪釧路 霧のビール園 - ‬2 min walk
  • ‪魚政 - ‬3 min walk
  • ‪トップオブクシロ - ‬4 min walk
  • ‪BEGINS ビギンズ - ‬1 min walk
  • ‪醍醐 - ‬2 min walk

About this property

Crowne Plaza ANA Kushiro by IHG

Crowne Plaza ANA Kushiro by IHG is a great choice for a stay in Kushiro. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant Del Nord, which is one of 3 restaurants and serves lunch and dinner. Fellow travelers like the overall property condition.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Bicycle parking
  • 100% renewable energy
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 0-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Del Nord - This restaurant serves lunch, dinner, and light fare.
Cafe de H - This café serves light fare only. Open daily.
Fuji - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
The Kushiro Sky - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children

Parking

  • Self parking costs JPY 1000 per day

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel
Crowne Plaza ANA Kushiro an IHG Hotel
Crowne Plaza ANA Kushiro by IHG Kushiro
Crowne Plaza ANA Kushiro by IHG Hotel Kushiro

Frequently asked questions

Does Crowne Plaza ANA Kushiro by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza ANA Kushiro by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza ANA Kushiro by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza ANA Kushiro by IHG?

Yes. Self parking costs JPY 1000 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza ANA Kushiro by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Crowne Plaza ANA Kushiro by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Crowne Plaza ANA Kushiro by IHG?

Yes, there are 3 onsite restaurants, featuring Japanese cuisine and ocean views.

What's the area around Crowne Plaza ANA Kushiro by IHG like?

Crowne Plaza ANA Kushiro by IHG is in the heart of Kushiro, a short 2-minute walk from Kushiro Harbour and 3 minutes' walk from Kushiro Fishermen's Wharf.

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Reviews

Crowne Plaza ANA Kushiro by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

Popular mentions

Restaurant
Room
Breakfast
Service staff

Reviews

10/10 Exceptional

Comfort bed, spacious room size
Jolene, 2-night trip

10/10 Exceptional

Ok for one night
Michael, 1-night trip

6/10 Good

ok
chung hei kenneth, 1-night trip

6/10 Good

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Alice, 4-night trip

6/10 Good

個別空調が出来ない。

個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。
HIROYUKI, 1-night trip

10/10 Exceptional

櫃檯人員真心為住宿客人著想！體貼顧客至上的服務態度。當顧客犯了自己
Lin, 1-night trip

6/10 Good

Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.
Yun, 2-night trip

10/10 Exceptional

繁華街にも近く便利でした。
JUNICHI, 2-night trip

6/10 Good

スーツケースを広げるスペースが足りなかったが、概ね満足しました。
AKITOMO, 1-night trip

6/10 Good

海側の部屋ができれば良かったです🙇‍♀️
Masako, 1-night trip

10/10 Exceptional

全てにおいて満足でした。
??, 3-night trip

10/10 Exceptional

とても快適にお過ごしました。 ジムのマシーンが素晴らしかったです。 時間が無くてサウナに行けなかったので次回は行ってみたいです。
Takahiro, 1-night trip

10/10 Exceptional

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Rulian, 3-night trip

8/10 Very good

非常に良い！
Eiji, 2-night trip

8/10 Very good

駅からは少し離れている。 高層階にある朝食会場からの眺望がとても良かった。
tomohiro, 1-night trip

2/10 Poor

暖房が効かず、温度MAXにしても寒いまま。寒くて寝れなかった。
HIROAKI, 1-night trip

4/10 Fair

全体的にスタッフの対応に活気がない。挨拶の徹底が必要では？ 空調が冬仕様になってて暑い。空調設備の交換が必要では？
Kihei, 3-night trip

8/10 Very good

良かった
TAKAYUKI, 2-night trip

8/10 Very good

釧路を代表するホテル。部屋も広くて機能的です。
TOMOKI, 1-night trip

4/10 Fair

I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
SHIH-CHEN, 3-night trip

8/10 Very good

朝食は非常に良かったです。 部屋のエアコンの効きが少し悪かったです。
HIDENOBU, 2-night trip

10/10 Exceptional

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Mark, 1-night trip

10/10 Exceptional

구시로 항 바로 옆에 위치해 있어 어디든 가기가 편합니다. 객실도 깨끗하고 스태프들도 매우 친절합니다. 주차문제로 곤란을 겪었으나 프런트 스탭의 빠른 대응으로 손쉽게 문제를 해결하였습니다. 다음에도 또 숙박할 의사가 있습니다.
Youngjun, 1-night trip

10/10 Exceptional

Two nights stay in Kushiro

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Maria, 2-night trip

10/10 Exceptional

施設はやや古いが清潔。地元のものを中心とした朝食バイキングがおいしい。バーラウンジは休止中だった。窓から望む釧路川が良い。
Kei, 2-night trip