Holiday Inn Hotel & Suites Ottawa Kanata, ออตตาวา

Check in and check out was fast and easy. Reception staff were friendly. Room was clean and comfortable.

Swimming pool was close Wow I chose that one because the have a swimming pool For the wife was a big désappointement Sorry I am done with hotel.com after 20 years

Decent place, especially if your looking to check out an even at Scotia bank place easy access to the centre, great proximity to the bars and restaurant nearby afterwards

When we arrived , we received the keys to our room, when we tried to unlock our door the key wouldn't work , I went back down to explain about the key and my wife stayed at the room door with all our bags .Tge cleaning lady tried the keys and again they wouldn't work , so she called maintenance for us , after 10 mins or so no maintenance person showed but husband came back with the keys to try again , still didn't work so he went back down and a manager came up and tried, after not getting them to work he finally let us in our room and we began waiting for someone to come and figure it out . Finally after almost 30 mins it got fixed and we were good to go . Definitely not how we wanted to start our stay .

We had to call the service desk at 2:45 am, as the room in front of us was having a party, guitar playing and singing quite loud, it went on for a couple of hours.