Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property
Acapulco hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

Relax by the serene pool surrounded by lush greenery and palm trees.
Relax in a stylish bar area with a long counter and comfortable seating, surrounded by lush greenery and unique decorative elements.
Step into a vibrant space with a checkered floor, a large mural, and wicker accents.
Enjoy a casual dining experience with tables, chairs, and hanging plants in a welcoming atmosphere.
Guests can dine or lounge in this elegant space with tables and chairs, surrounded by decorative elements and lush greenery.
Close to Papagayo Beach, Hotel Club del Sol Acapulco by NG Hoteles offers an inviting retreat with 3 outdoor pools and sun loungers. Unwind at the bar or enjoy Mexican cuisine at one of two on-site restaurants. Guests rave about their experience.

Reviews

6.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
The current price is ฿1,034
฿1,241 total
includes taxes & fees
15 Jul - 16 Jul

Room options

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
In-room safe
Pet friendly
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Air conditioning
TV
Portable fan
Separate bedroom
Private bathroom
In-room safe
Pet friendly
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km
  • La Quebrada Cliffs - 5 min drive - 5.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬1 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬1 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

At Hotel Club del Sol Acapulco by NG Hoteles, you'll be within a 15-minute drive of Forum de Mundo Imperial. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at buffet, one of 2 restaurants, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

All-inclusive

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Pet-grooming services offered

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Uncovered on-site self-parking (MXN 100 per day; includes in/out privileges)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Tile flooring in room

ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping
  • In-room safe

STAR_OUTLINE

Special features

Dining

Buffet – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Parking

  • Uncovered self-parking costs MXN 100 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Grooming services are available.

Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?

Yes. Self-parking costs MXN 100 per day.

What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?

Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.

Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?

Yes, there are 2 on-site restaurants, featuring Mexican cuisine.

What's the area around Hotel Club del Sol Acapulco by NG Hoteles like?

Hotel Club del Sol Acapulco by NG Hoteles is located near Condesa Beach in Costera Acapulco, a short 8-minute walk from Diana the Huntress and 12 minutes' walk from Parque Papagayo.

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Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Elevator
Food
Lobby
Weather
Toilet
Shower
Bathroom
Service staff
Wifi

Reviews

6/10 Good

Yy
Adrián, 2-night trip

4/10 Fair

I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Benito, 3-night trip

8/10 Very good

No wi-fi in the room…. Just elevator was working… the staff was friendly
Amazon, 1-night trip

2/10 Poor

The room was horrible and depressing. We didn’t even stay there. Went immediately to another hotel. Tried to cancel but it didn’t work so we lost the money.
Karin Helena, 2-night trip

6/10 Good

they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations
Irlanda, 1-night trip

2/10 Poor

No hot water, dirty towels, torn bed pillow sheets, bug in the room, elevators out of service,internet only in lobby, did not get the room i paid for...not enough pool lounge chairs. I checked out early and went to another hotel.
Cristina, 3-night trip

2/10 Poor

Very dirty shower had a leak one day no light no power
Anthony jerome, 4-night trip

2/10 Poor

They charged me 45 extra dollars for my kids, even though room was same rate on expedia for 4. When an expedia rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels

4/10 Fair

bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV. in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it. the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK.
Ovidiu, 1-night trip

4/10 Fair

Hurricane battered 5 months ago, in need of repair

I start with the positive - Good location not far from the beach. One major road to cross, but ir could be done in stages. - I had no problem with the reception or cleaning staff. Nice people with a good attitude. - The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded. - A/C was good. Too good, I turned it off completely at night. - Hotel room beds were "decent". A bit dated, but not dirty. - Hotel room ceiling, walls and floor had good finish. The issues: - Debris from hurricane Otis had been piled up on the hotel parking lot. 5 months later still not removed, and a pile of garbage attracts more garbage. - Hotel elevator buttons were a mess. Very difficult to press a button to get a reaction from the elevator. It was not helpful that many of the light diodes in the buttons were broken. - Bathroom details: the toilet paper holder broken and no shower curtain. The warm water was not very hot. - Strange placement of cloth hangers, in the bathroom. - The balcony not useful for much more than drying wet clothes. Narrow, and with some view of the ocean. - Breakfast opened late compared to the surrounding street cafés.Not tried the all inclusive package, but it is highly doubtful it is worth the extra penny. The hotel bar looked pretty desolated most of the time. Fixing the last details, not all are costly, would raise my ratings +1.
Hotel parking lot.
Parking lot security gate. Exterior damage to parts of the hotel.
Fifth bed in hotel room, consisting of 2 king size and one sofa shown in picture.
Master beds. Sorry for the messy bed! I have no complaints about room cleaning, photo it was taken after the first night in the room.
Johan, 2-night trip

6/10 Good

Le hace falta mantenimiento
Roberto, 2-night trip

10/10 Exceptional

Alejandro, 2-night trip

2/10 Poor

Pésimo servicio, solo dan 2 toallas y debes pedir que las cambien, las sabanas huelen mal, en la tele solo sirven 2 canales, la alberca el día que llegamos estaba sucia al fondo, dejan dos jabones pequeños y dos papeles para una estancia de 5 días, salen moscos si se pone el aire acondicionado
Karen natalia, 4-night trip

6/10 Good

Antonio, 4-night trip

6/10 Good

El hotel se ve muy deteriorado
Susana, 2-night trip

6/10 Good

Falta de insumos de limpieza y comodidad

Para quedarte una sola noche está bien pero le faltan servicios como aire acondicionado y toallas de baño y jabón,
César, 1-night trip

2/10 Poor

no es apta para descansar, hay animales como chinches, las sabanas rotas y muuy sucias, las almohadas fuera de lugar completamente feas e incomodas, el baño de la regadera tapado, no hay aire acondicionado en general no esta limpio, solo me quede una noche, no se puede descansar en esas condiciones, y el personal muy groseros, diciendo es lo que hay y ni modo, muy mala experiencia
SAGRARIO, 3-night trip

4/10 Fair

Para pasar la noche cuando no hace calor está bien, de ahí en fuera tiene muchísimas áreas de oportunidad como limpieza, mantenimiento, aire acondicionado, colchones están súper mal si quieres descansar
Sulma, 2-night trip

8/10 Very good

Buen servicio buena limpieza de las habitaciones,se sabe por lo que pasó Acapulco pero la basura en el estacionamiento está horrible de hecho se poncho una llanta de mi coche y mala suerte se me entero un pequeño alambre en el pie
Rogelio, 4-night trip

8/10 Very good

Las condiciones no son muy buenas, pero para la zona es un buen precio
Jazmín, 3-night trip

10/10 Exceptional

Daniel, 3-night trip

4/10 Fair

Nada que ver las fotos con lo que realmente es
Antonio Eduardo, 3-night trip

8/10 Very good

Angel, 2-night trip

8/10 Very good

La limpieza fue lo único que no cumplió
Ana, 4-night trip

8/10 Very good

Salma, 2-night trip