Check in was at 4 I waited over 30 minutes I was supposed to have a king bed but got a double queen the water linked In the bathroom and room was super small I wasn’t happy at all
Courtney
Courtney, ทริป 1 คืน
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8/10 ดีมาก
9 เม.ย. 2025
Front desk not helpful
There were issues with the fitness center and front desk. The center was closed and the person at the front desk did not know why and made no effort to find out when it would open. I also asked the same front desk person for two extra pillows for our room. That request also went unfilled. I was able to get into the fitness center later when another employee helped out.
ผู้เข้าพักจริง
ทริป 2 คืน
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6/10 ดี
7 เม.ย. 2025
If you want just friendliness this is for you
The lady at the front desk was very friendly and did all she could. But a few things I am upset about it 1. The shampoo conditioner and body was was empty in one of our rooms, 2. The pool was cold and bathroom in there was nasty. 3. Our toilet was hot and when you was sitting down you felt like you had a Sauna down there. My son would not go to the bathroom bc it was so warm but our water was cold for showers. Don’t make since to me shouldn’t the toilet be cold and showers be hot. They ran out of towels in the pool area so then we had no towels for a shower and they only put 2 towels in each bathroom even if the room holds 4 people so was short to begin with. Just not happy with it over all I think they need to do some fixing on things as walls are starting to look bad, oh and the back of the curtain has a big Stain on it and looks like it was never washed. I feel breakfast should be included in your room price as it was nothing special for it being $18 a person.
Deanna
Deanna, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
7 เม.ย. 2025
The hotel is in a perfect location and staff was very friendly.
Ashley
Ashley, ทริปกับเพื่อน 1 คืน
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6/10 ดี
31 มี.ค. 2025
Room was dirty, no conditioner, no shower gel
Elizabeth
Elizabeth, ทริป 1 คืน
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6/10 ดี
24 มี.ค. 2025
Basketball tournament
Even though check in was 4 pm, they had a room available at 11 am as I got there early. Appreciate that! Hotel breakfast available(for a price) was priced a little high but not very good. Boby soap via dispenser was empty probably not checked in a while.
Lorenzo
Lorenzo, ทริป 1 คืน
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6/10 ดี
8 มี.ค. 2025
The indoor pool was freezing cold so we were not able to use it. There was trash under the beds and the floor was not clean at all so it was kinda hard for our toddler to play on the floor. The kuering was broken. The service desk was very friendly and the waitress at the restaurant was fantastic!
Tonya
Tonya, ทริปกับครอบครัว 1 คืน
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2/10 แย่
7 มี.ค. 2025
Don’t stay here
There was no wash cloths our whole stay. There was a DV incident when we came in that all the workers just kept looking the other way. If you actually want to sleep don’t stay here. It’s a party place and not worth your money. We had to call on more than one occasion every night we was there to have people quite down and nothing was done any of the times. They have a pool but it is small and no towels anytime we went. I would not say this place is child friendly. $19 dollars a person to eat breakfast (go to McDonald’s down the road) our room was horrible. Run down, torn up, and very unclean. And all the hidden fees was a bit much. They have parking but you have to pay extra for it when you can’t get in or out of because it’s broken like everything else in this hotel. Hotels.com didn’t say anything about the hidden fees that we were hit with once we checked in. If we could have left and got a room else where short notice we would have. Our last night we stayed was so bad we ended up staying in our car and felt safer!
Brianna
Brianna, ทริปกับครอบครัว 2 คืน
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2/10 แย่
16 ก.พ. 2025
Prolly one of the dirtiesthotels ive ever stayed in the hot tub was green
linsey
linsey, ทริปกับเพื่อน 1 คืน
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10/10 ไร้ที่ติ
12 ก.พ. 2025
Camille
Camille, ทริป 1 คืน
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8/10 ดีมาก
9 ก.พ. 2025
Pamela
Pamela, ทริป 1 คืน
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8/10 ดีมาก
31 ม.ค. 2025
Catherine
Catherine, ทริป 2 คืน
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8/10 ดีมาก
18 ม.ค. 2025
Would stay again
Lindsey
Lindsey, ทริปโรแมนติก 2 คืน
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8/10 ดีมาก
14 ม.ค. 2025
Claude
Claude, ทริป 1 คืน
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2/10 แย่
12 ม.ค. 2025
Horrible experience
It was horrible
They need to update their photos. The room are in horrible conditions. This hotel needs a face lift.
luis
luis, ทริป 2 คืน
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10/10 ไร้ที่ติ
10 ม.ค. 2025
Check-in was quick and easy, with a very friendly staff person who helped with parking and room keys.
Joseph
Joseph, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
8 ม.ค. 2025
Felius
Felius, ทริป 1 คืน
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2/10 แย่
5 ม.ค. 2025
Not a great experience
Once we got to the hotel, we went to our room, everything was fine until we got into our room. Every time we get to a hotel we check the bed and make sure it’s clean. The right of the bed there was red Cheetos on the floor along with other trash. And the pillows had red Cheeto marks from someone hand. We went and got our room changed, our new room was ok to start. Once we left the room the elevator alarms were going off so we couldn’t use the elevator. Which wasn’t convenient since they moved us from the 2nd to the 11th floor. We were told the bar inside the hotel was open until 12 midnight. We got back and they closed at 9. The website even says 12. Then we took our showers and there was no water pressure at all. There was only scorching hot water. So we couldn’t shower. We are not picky people whatsoever. And my husband travels a lot for work so we stay at a lot of hotels and this was a bad experience. You could even see dirty mop water splashes on the bathroom door. With it being a Hilton we were very happy to stay there but it was not the best experience. We had to pay extra $18 for both of us for a breakfast that at any other hotel it would be complimentary, it was all hard as a rock, it got charged to the room. The last thing is that the parking was $20 a night to park in the Hilton parking. It was very unexpected for all these things to happens
Rochelle
Rochelle, ทริป 1 คืน
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10/10 ไร้ที่ติ
1 ม.ค. 2025
Sherita
Sherita, ทริป 1 คืน
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6/10 ดี
30 ธ.ค. 2024
Property was ran down, out dated. Dog poop right outside the main door, not the hotel’s fault but maybe don’t let irresponsible dog owners stay there. One bad apple ruins the bunch.
Christine
Christine, ทริป 1 คืน
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10/10 ไร้ที่ติ
26 ธ.ค. 2024
Jian
Jian, ทริป 1 คืน
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10/10 ไร้ที่ติ
22 ธ.ค. 2024
Nice place and clean 👌
Eric
Eric, ทริป 1 คืน
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6/10 ดี
21 ธ.ค. 2024
Smeared boogers
There were smeared boogers in spots, including the duvet.