I had a terrible experience. I arrived with three kids and my elderly parents, tired at 8 pm. There was no receptionist. The doors of the hotel were closet and all the instructions to check in were in Japanese. The check in process required to call a Japanese land line. I couldn’t call because my e-sim only allowed calls through WhatsApp or FaceTime.
I had to borrow a phone from a person that was passing by. He was kind enough to make the call and help me with the instructions. As the person answering had a deficient English.
If you are a tourist with and e-sim it will be very difficult for you to do the check in.
The room was ok. I got better rooms for the same price in other cities of Japan. I would definitely recommend Mimaru chain.
Jesus H
Jesus H, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
16 กรกฎาคม ค.ศ. 2024
good but need improvements
We stayed for 5 nights. Overall it was a great stay except on the 4th night, we accidentally saw a cut toe nail in the lower level of the coffee table. None of us cut nails, guess it was a leftover from the previous tenant, so cleanliness was not thorough. Other areas to improve: (1) the fridge seemed to maintain at the room temperature while the freezer worked normal. My yogurt was ditched due to the abnormal fridge temperature. (2) the style of the slippers are durable type (not single use). Due to cut toe nail found, it made me wonder if and how the slippers are cleaned. The slippers are enclosed and not breathable.I would bring my own normally, but learnt that slippers are provided for, so didn’t this time. (3) because the accommodation is unmanned and no one would pick up any garbage during the entire stay, finding space in room to store or handle waste was a bit of hussle. (4) cooking utensils (condition quite used) can support simple cooking, but better with scissors. I would have given a 10 if these could be improved.
We enjoyed the stay, and would recommend it. It was apartment style with kitchenette and the amenities you would expect. Rooms were spacious, and location was close enough to Hakata station (approximately 10 minutes walk). The unmanned element meant you might need to figure out the procedures a little, but there will be instructions provided.