Hotel needs update and repair. Stayed here because of the price.
Kerri
Kerri, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
10 ส.ค. 2025
Easy check-in, friendly staff, room was clean, bed comfortable. My only downside was being in a ground floor room facing the parking lot, so I kept curtains drawn for privacy, which kept the room very dark all the time. On the upside, the curtains were excellent blackout for sleeping!
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ทริป 2 คืน
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8/10 ดีมาก
7 ส.ค. 2025
Tonya
Tonya, ทริป 1 คืน
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6/10 ดี
7 ส.ค. 2025
Never again
Cheap run down hotel full of cockroaches
Jesada
Jesada, ทริปกับครอบครัว 5 คืน
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2/10 แย่
4 ส.ค. 2025
WORST hotel experience EVER-Staff issues
I booked a Friday night. I later added Thursday night. The Wed. before our trip I called Travelodge-spoke to a female, asked her if she could combine the bookings...I thought I might have booked 2 different rooms. If NOT, totally fine, it was my doing. She said she could do it-we were all set to be in the same room both nights. We arrived Thursday and "A" checked us in...he didn't see where the bookings were combined. So again-I asked if he could do it. He said YES and we could just stay all of Friday, not check out and back in, etc. Friday morning we were ready to walk to the beach-it's a hike. I stopped by the front desk to again to verify the stay. "G"-a female worker at the front desk said, you are only booked for 1 night and then in a different room for tonight. I told her about the call and Abel...2 workers fixing it for us. She rudely looked at me like I was crazy and her answer was "what do you want me to do?" Oh and why are you mad at me?-"well I didn't do this." I did tell her that her customer service skills were horrible. She didn't once say sorry or ask what she could do to help the situation, she didn't offer to call a manager. We packed up, turned in the cards and walked away. She yelled out for me asking if I was checking out-the exact thing she said we had to do and return at 4 to check into another room. We went back and forth and I finally walked away. We did NOT return although we paid for the night. The staff here has major communication issues.
Marcie
Marcie, ทริป 1 คืน
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2/10 แย่
4 ส.ค. 2025
WORST Customer Service
I booked a Friday night for my husband and I away from our 8 kids. I later added Thursday night. The Wed. before our trip I called Travelodge-spoke to a female, asked her if she could combine the bookings...I thought I might have booked 2 different rooms. If NOT, totally fine, it was my doing. She said she could do it-we were all set to be in 405. We arrived Thursday and Abel checked us in...he didn't see where the bookings were combined. So again-I asked if he could do it. He said YES in room 406 and we could just stay all of Friday, not check out and back in, etc. Friday morning we were ready to walk to the beach-it's a hike. I stopped by the front desk to again to verify the stay. Gulistan or Gulsten-a female worker at the front desk said, you are only booked for 1 night and then in a different room for tonight. I told her about the call and Abel...2 workers fixing it for us. She rudely looked at me like I was crazy and her answer was "what do you want me to do?" Oh and why are you mad at me?-"well I didn't do this." I did tell her that her customer service skills were horrible. She didn't once say sorry or ask what she could do to help the situation, she didn't offer to call a manager. We packed up, turned in the cards and walked away. She yelled out for me asking if I was checking out-the exact thing she said we had to do and return at 4 to check into another room. We went back and forth and I finally walked away. We did NOT return although we paid for the night.
Marcie
Marcie, ทริป 1 คืน
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8/10 ดีมาก
1 ส.ค. 2025
ANTHONY
ANTHONY, ทริป 3 คืน
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6/10 ดี
29 ก.ค. 2025
Do not recommend
We booked a king bed and we’re stuck with 2 double beds
Rooms only cleaned every 3 days
Eugene
Eugene, ทริป 3 คืน
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10/10 ไร้ที่ติ
26 ก.ค. 2025
Rebecca
Rebecca, ทริป 3 คืน
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6/10 ดี
20 ก.ค. 2025
Misleading Descriptions
There was an issue with my deposit. I thought I paid a deposit but apparently the hotel does not do deposits. They said they were trying to get that fixed with hotels.com. It is not directly on the beach. You do have to walk across the street and if you have items such as a cooler and chairs, etc. you will need to park in the empty parking lot across the street. No golf course and no breakfast which a lot of guests complained about. Only coffee and juice. Room was okay. Bathroom is very small with little ventilation. Hotel needs to be updated badly. This is a last time for me and my family.
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ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
20 ก.ค. 2025
Great location
Clean, comfortable room. No breakfast. Good location with beach access. Friendly staff. Would stay again.
Alison
Alison, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
16 ก.ค. 2025
Disgusting
I always bring my own sheets and pillows and thankful I didn’t because I put the bedspread in the floor and when I went to pull it back up on the bed when leaving there was blood on the bedspread. Not acceptable!!
Tracy
Tracy, ทริปกับเพื่อน 2 คืน
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10/10 ไร้ที่ติ
15 ก.ค. 2025
Victoria
Victoria, ทริป 2 คืน
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6/10 ดี
13 ก.ค. 2025
There was a few issues. First room the floor was dirty but manageable.
Cory
Cory, ทริปกับครอบครัว 5 คืน
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2/10 แย่
12 ก.ค. 2025
Its OK,
Close to the beach, but it is not great good quality space. Not worth it more then $120 for a night, But cost more then $400 over the night is too much
manojkumar
manojkumar, ทริปกับครอบครัว 2 คืน
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6/10 ดี
7 ก.ค. 2025
Not worth the money
Check in was a nightmare!! You have to check in on a kiosk with a person on the screen, he has to reboot the system twice and there were so many people waiting. It wasn’t until one of the cleaning staff helped out she was so more efficient in getting people checked in
The hotel is conveniently located and has some good paces to eat around there
The refrigerator wasn’t cold at all
Told room would be ready by 2 and watch another couple get a room and I had to wait an additional 2 hours
Chris
Chris, ทริป 1 คืน
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6/10 ดี
7 ก.ค. 2025
Check in was easy. They have an online check in prior to the actual arrival. The hotel needs to be renovated and needs a general cleaning. The bathroom smells bad and the tiles are falling apart. The carpet needs to be cleaned. You can’t walk barefoot or your feet will turn black. This hotel mentioned breakfast included when it was booked, but it wasn’t true, a false advertisement. Their “breakfast” is only coffee/tea/juice and a fruit, either an apple or a banana.
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ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
1 ก.ค. 2025
Everything was wonderful especially the extra sitting room. The only problem was the incredibly small bathroom.
Judith
Judith, ทริป 1 คืน
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6/10 ดี
30 มิ.ย. 2025
Met our basic needs
It wasn’t great, but not bad. We were there for 4 nights and never got fresh towels, or the trash emptied.
Sarah
Sarah, ทริปกับครอบครัว 4 คืน
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6/10 ดี
29 มิ.ย. 2025
Maintenance needed
The room was clean, but there were quite a few maintenance issues. Pool cloudy, buttons on lights in room were extremely difficult to turn on and off, the shower was difficult to adjust, the entry rug was gross, trash can and dumpster were overflowing, and the overall appearance outside was not as pictured on internet.
Lisa
Lisa, ทริป 3 คืน
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6/10 ดี
27 มิ.ย. 2025
Bathroom tiny, Few Amenities, hotel need overall renovation. No condiments for coffee in room however coffee in check in desk was good.
Judy
Judy, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
23 มิ.ย. 2025
The pool was great
Wayne
Wayne, ทริป 3 คืน
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8/10 ดีมาก
22 มิ.ย. 2025
Checked in after 10 PM. It was close to the water and centrally located on the island.
Todd
Todd, ทริปกับครอบครัว 1 คืน
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2/10 แย่
21 มิ.ย. 2025
The room was dirty. Dead fly in the dirty bathtub. Checked in at 3:30 and out at 7 the same day. The front desk couldn’t have cared less.
Mary
Mary, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
20 มิ.ย. 2025
The hotel entrance was shocking. The front entrance had a large hole where the sign should be. The carpets were old and filthy in the hallways. The carpet in our room was dirty as well. Two lights in the room did not work nor did the telephone to contact the front desk. Our toilet leaked all over the bathroom floor when we first arrived. The balcony and chairs were nasty. We were very disappointed and very taken back by the way the hotel appeared on your website vs. what we actually found.