6/10 Good
Feb 12, 2025
One cold & noisy night!
We stayed in a twin room No 105.. on Friday 7th Feb for one night.. had it been more nights i would need to move rooms..due to noise, draft and cold..
First impressions was ok, but cleanliness / deep cleaning was poor / lacking.. skirting boards were dirty, orange juice spilled down wall from previous guest.. bathroom needs a lick of paint etc..
The beds are very bouncy and soft, not very comfy for me.
The one heater in the room was ok but as the inadequate windows let a really bad draft/cold in it really could not warm the toom well.. secondary glazing is required!!
And this would help the horrendous noise from the multitude of air con unit fans sat outside the window... They dont stop running so offer a horrible humming noise All Night!
We tried to block out the noise and cold draft from the window with the heavy curtains but didnt help..
We didnt do breakfast, as wanted to eat out, so room cost £99 for a cold & noisy night.. advised reception of its problems on check out.. their reply was we will log it!!
My advice to the hotel us, if a room receives a complaint a manager should go sleep in it for one night and test it out!!
We wont return.. sorry! (Wont let me add photos)
Jill
Jill, 1-night trip with friends
Verified Hotels.com guest review