Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
24/7 front desk
Laundry facilities
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
24-hour front desk
Coffee/tea in a common area
Computer station
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Meeting room
Concierge services
Free newspapers in the lobby
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Executive Twin Room
Executive Twin Room
Highlights
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Sleeps 2
2 Single Beds
View all photos for Small Double
Small Double
Highlights
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Sleeps 1
1 Double Bed
View all photos for Executive Double Room
Executive Double Room
Highlights
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
Sleeps 2
1 King Bed
View all photos for Standard Single Room (1 Single Bed)
Standard Single Room (1 Single Bed)
Highlights
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
2 sq m
Sleeps 1
1 Single Bed
View all photos for Standard Double Room, 1 Double Bed
Standard Double Room, 1 Double Bed
Highlights
Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
2 sq m
Sleeps 3
1 Double Bed
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
2 sq m
Sleeps 3
3 Single Beds
View all photos for Standard Twin Room, 2 Single Beds
Standard Twin Room, 2 Single Beds
Highlights
Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
2 sq m
Sleeps 3
2 Single Beds
View all photos for Standard Quadruple Room, 1 Bedroom
London (QQP-Paddington Train Station) - 16 min walk
Bayswater Underground Station - 3 min walk
Queensway Underground Station - 6 min walk
Royal Oak Underground Station - 10 min walk
Restaurants
Joe & the Juice - 4 min walk
Bayswater Arms - 3 min walk
McDonald's - 3 min walk
Gold Mine - 2 min walk
Four Seasons - 3 min walk
About this property
Phoenix Hotel
When you stay at Phoenix Hotel, you'll be within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also a short five-minute drive from Hyde Park and Kensington High Street. Fellow travellers like that it's only a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.
Languages
English
At a glance
DONE
Hotel size
125 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 1:30 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Built in 1854
Safe-deposit box at front desk
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London
Frequently asked questions
Does Phoenix Hotel offer free cancellation for a full refund?
Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Hotel?
Sorry, there's no on-site parking at Phoenix Hotel.
What are the check-in and check-out times at Phoenix Hotel?
Check-in start time: 1:30 PM; check-in end time: anytime. Check-out time is 11 AM.
Are there restaurants at or near Phoenix Hotel?
Yes, there's an on-site restaurant.
What's the area around Phoenix Hotel like?
Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travellers love the hotel's prime location.
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Phoenix Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Restaurant
Bathroom
Elevator
Value
Air conditioning
What guests liked
Breakfast was consistently described as good, excellent, and well worth the price with many options available. (45 reviews)
The property's location offers a wide range of dining options within walking distance. (7 reviews)
Wi-Fi was very good and fast. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too.
Leanne
3-night trip
8/10
Great continental breakfast and the location is perfect!
Maren
3-night trip
8/10
+ Overall very nice
+ Breakfast was good and weel worth the price
- Very noise-sensitive
- Would have appreciated a kettle and some tea/coffe bag in the room
Verified traveller
2-night trip
10/10
Great position, clean, good breakfast.
Pam
2-night trip
10/10
Lovely simple hotel in a great location.
Joel
1-night trip
10/10
Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.
Lisa
1-night trip
10/10
Cosy and clean hotel. Good location.
ARAS
2-night trip
10/10
Enjoyed it very much. Tube station close by.
Neil
3-night trip
10/10
I will definitely stay here again - the staff and service were exceptional. The hotel is close to the underground and in a lovely area. The room was a little on the smaller side but it didn't bother us. Breakfast was nice.
Jane
4-night trip
10/10
Great service and breakfast!
Gustavo
2-night trip
10/10
The staff was friendly and helpful, and the hotel was nice
Simon
1-night trip
10/10
Very comfortable, quiet street and nearby public transport.
Bernd
3-night trip
10/10
It was a lovely stay! Just wished they had AC
Vicki
5-night trip
10/10
Amazing location and safe area …
Easy access to train and street with lots of options to eat
Andres
3-night trip
10/10
Clean and safe hotel with a continental breakfast. The Bayswater underground station is 3 blocks away. The staff was excellent. We had a room with 4 single beds which worked well for us.
Jennifer
3-night trip
8/10
nice staff, breakfast buffet with lots of options
andreas
2-night trip
10/10
Really nice hotel close to the HydePark, so if you like morning runs, this location is perfect.
A lot of dining options around. Close to two subway stations and to Paddington train station (where you can jump on the Elisabeth line that will take you to the airport). Staff really friendly and helpful (free deposit boxes at the reception). Room nice, warm and cozy. Small but you have everything you need in it. Good breakfast. I recommend this hotel for a short to medium length stay.
Wiktor
2-night trip
8/10
Close to Underground and Kensington Gardens. Great value.
My first visit to London, Phoenix Hotel made it incredibly comfortable and welcoming.
Dana Marie
6-night trip
10/10
The Phoenix Hotel is a very good hotel in the area near Notting Hill. Very close to transport and a nice walk to Kensington Gardens and Hyde Park. Excellent breakfast options.
Kevin
4-night trip
10/10
Good services and very close to different transports.
The rooms can be very small and I don't know if every room are small or not. But the hotel is good.
Güler
3-night trip
10/10
Great stay! Very nice staff. Clean hotel. I will definitely come back here 😊