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Fairmont St Andrews

5.0 star property
Luxury hotel with golf course, near St Andrews Bay

Choose dates to view prices

In the heart of Fife, Fairmont St Andrews offers a luxurious haven with 9 holes of golf and scenic views. Tee off at the driving range, indulge in a rejuvenating spa treatment or explore nearby St. Andrew's Cathedral.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • Golf course
  • Near the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
$223 nightly
The total price is $267
Dec 11 - Dec 12
Total with taxes and fees

Why we love this property

Spa and scenic bay views
The full-service spa offers aromatherapy and couples treatments. A health club, sauna, and garden complement the bay views at this hotel.
Scenic bay luxury
Marvel at ocean panoramas from the restaurant in this luxury hotel. The bayfront garden showcases local artists in a historic setting.
Culinary paradise
Five restaurants and four bars offer Italian cuisine, made-to-order breakfast, and organic food with vegan options. Delicious dining adventures await.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Studio, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 Double Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, Sea View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 1 Double Bed (Fairmont Sea View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Fairmont Sea View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 280 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed (King)

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Double Bed (King)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Fairmont View, King)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Fairmont View, King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Fairmont View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Fairmont View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
Fife, St. Andrews, Scotland, KY16 8PN

What's nearby

  • St Andrews Bay - 12 min walk - 1.0 km
  • St. Andrew's Cathedral - 6 min drive - 5.6 km
  • University of St. Andrews - 7 min drive - 6.0 km
  • Old Course at St Andrews - 8 min drive - 6.9 km
  • St. Andrews Links - 10 min drive - 8.2 km

Getting around

  • Dundee (DND) - 43 min drive
  • Edinburgh Airport (EDI) - 83 min drive
  • Leuchars Station - 21 min drive
  • Springfield Station - 22 min drive
  • Dundee Station - 26 min drive

Restaurants

  • ‪Jannettas Gelateria - ‬6 min drive
  • ‪The Criterion - ‬6 min drive
  • ‪Cromars - ‬7 min drive
  • ‪The Keys - ‬7 min drive
  • ‪The Rule - ‬6 min drive

About this property

Fairmont St Andrews

Fairmont St Andrews features a golf course and puts you within a 10-minute drive of University of St. Andrews and Old Course at St Andrews. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Kittocks Den, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 209 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast for the Manor House is available by reservation only and cannot be requested after check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)

What to do

  • Golf lessons
  • Golfing
  • Shopping
  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surf lessons nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Spa at Fairmont has 12 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Dining

Kittocks Den - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
La Cucina - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Squire Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Open daily.
Zephyr Sports Bar - This restaurant specializes in vegan cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
St Andrews Bar & Grill - Overlooking the ocean and golf course, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 17.50 for adults and GBP 6 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard, Barclaycard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Also known as

Fairmont Hotel St Andrews Scotland
Fairmont St Andrews Scotland
St Andrews Scotland Fairmont
Fairmont St Andrews Hotel St. Andrews
Fairmont St Andrews St. Andrews, Scotland
St Andrews Fairmont
Fairmont St Andrews Hotel
Fairmont St Hotel
Fairmont St Andrews
Fairmont St
Fairmont St Andrews Hotel
Fairmont St Andrews St. Andrews
Fairmont St Andrews Hotel St. Andrews

Frequently asked questions

Does Fairmont St Andrews offer free cancellation for a full refund?

Yes, Fairmont St Andrews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont St Andrews?

Yes, there's an indoor pool.

Are pets allowed at Fairmont St Andrews?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Fairmont St Andrews?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Fairmont St Andrews?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Fairmont St Andrews and nearby?

Tee off at the onsite golf course. Additional recreation nearby includes spelunking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont St Andrews also has 4 bars, an indoor pool, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Fairmont St Andrews?

Yes, there are 5 onsite restaurants, featuring Italian cuisine and golf course views.

What's the area around Fairmont St Andrews like?

Fairmont St Andrews is a short 11-minute walk from St Andrews Bay and 15 minutes' walk from Torrance Course.

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Fairmont St Andrews Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Breakfast
View
Location
Spa
Bar
Restaurant
Drinks

What guests liked

  • Breakfast offerings were excellent with a great variety of options and attentive service. (21 reviews)
  • The property offers a convenient and excellent shuttle service to and from the airport. (4 reviews)
  • The spa facilities were excellent and offered a range of treatments and a relaxing atmosphere. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everthing was outstanding. Staff were friendly, the hotel gave my son a teddy for his first time visiting which he loves and we got cakes in the room for my wife’s birthday. Cannot fault anything
David, 1-night trip

10/10 Exceptional

Staff was exceptional. Harri met us at the driveway and couldn’t have been any nicer or helpful. Jamie at concierge was delightful and informative. All the staff were professional
Elissa, 2-night trip

8/10 Very good

We love the Fairmont. It is our favourite hotel in Scotland however the standard of the breakfast available has reduced over the last few years. It is still a lovely spread but when you set the bar high and it then drops you know it can be better. Simply put the fruit on offer at a 5 star hotel for breakfast is not good enough. No berries, kiwi or other fresh fruit that is normally available at other hotels of similar standard. Only melon and orange and apple slices available this morning
Paul, 1-night trip

10/10 Exceptional

Fantastic hotel with great amenities and golf courses.
Riccardo, 2-night trip

10/10 Exceptional

Christmas at St Andrews

Another great stay at St Andrews. Good food, service and atmosphere!
Aimee, 1-night trip

10/10 Exceptional

What a beautiful property. The pool and spa were amazing as was breakfast!
Margaret, 4-night trip

8/10 Very good

Unfortunately the breakfast was cold other than that a enjoyable couple of days away.
Elizabeth, 2-night trip

10/10 Exceptional

Lovely, scenic, and quiet with wonderful staff everywhere!
Juliana, 1-night trip

10/10 Exceptional

This is a great hotel . The staff are over the top . I would definitely stay here again .
Victor, 1-night trip

8/10 Very good

The setting and the golf courses.
steven, 1-night trip

10/10 Exceptional

St. Andrews golf trip

Friendly and efficient staff. Great location and beautiful property. The rooms were well appointed and very comfortable.
Karen, 2-night trip

10/10 Exceptional

Great location.

Stayed here several times and it never lets us down. Staff are friendly and very helpful. Highly recommended.
Paul, 4-night trip

10/10 Exceptional

This property is quaint and quiet and beautiful. It is about 10 minutes out from the town.
Cynthia, 1-night trip

6/10 Good

A mixed bag

Really stunning surroundings. Rooms and some public areas are very tired. Staff were helpful, friendly and welcoming. Poor food choices and extortionate prices. A pint of Moretti £8.50!! Breakfast was good with variety and quality ingredients and staff coped well with the volume of guests due to the holidays
Paul, 1-night trip

8/10 Very good

Slightly disappointed this time!

We have stayed at this hotel several times in recent years. Tinged with slight disappointment! We really enjoy staying at this hotel and the staff are excellent. However, our rooms made us question the price as we felt the rooms were not up to the standard we expected from a five star hotel.
Paul, 4-night trip

10/10 Exceptional

First Class, Welcoming & Excellent

There for a romantic stay and the hotel was beautiful, especially with all their stunning Christmas decorations. Service was absolutely first class: friendly, helpful, warm, welcoming and just made us feel special and pampered. Yes it’s a hotel of the highest standards but you don’t feel in any way uncomfortable - just like a beautiful big house with lots of people looking after you for two days. Huge credit to management and more importantly the staff.
DAVID, 2-night trip

10/10 Exceptional

Could use shuttle service to golf clubs in St. Andrews
Bruce, 4-night trip

10/10 Exceptional

Restful at St Andrews

Always enjoy staying at the Fairmont hotel and this stay was no exception. Very relaxing, great food and weather ok too. Staff always warm and friendly and nothing too much trouble. The on-site ice machines were being replaced and had to call the reception for a bucket of ice which was delivered with a smile each night.
Craig, 3-night trip

6/10 Good

Beautiful surrounding property and views of the sea. The rooms are old and could’ve been cleaner. Went to the spa in the evening to use the facilities and it was extremely dirty and unkept. Didn't even attempt to find the sauna it was so dirty in the locker room which was very unlike other Fairmonts i’ve stayed at.
Emma, 1-night trip

10/10 Exceptional

Oh yes. This is 5 star done right.

From driving up to driving away this was everything you could expect. The team on the front desk was a young English man and a young Ugandan woman. Both were impeccable in presentation and communication with an ability to let me feel comfortable.
Alexander, 1-night trip

6/10 Good

We got a studio room and as soon as we walked in we spotted the sofa was covered in dog hair. Unbelievable The porter went and got a cleaner who hoovered it then we were asked to vacate the room while they had another go at cleaning on our time. We got one free drink each for this. I did ask to move rooms but no. I struggle to understand if these rooms are cleaned properly between customers how was this missed? It was covered in dog hair not just a few bits
Ross, 1-night trip

8/10 Very good

The hotel is stunning and our room was clean but very very dusty, I could have written my name in the dust on the bedside table. The service in the bar is also very very slow and it was not overly busy. We waited over 30 minutes for our drinks.
Jenny, 1-night trip

6/10 Good

5 star hotel not at 5 star standards

The grounds are amazing. We ate at the clubhouse and the food and service were mediocre. There was a table of 8 in at the same time as us (no others) and it was mid afternoon. We waited 20min to be served and when we asked to be served, we were asked to wait another 5min. Food was very sub standard and not worth the price at all! The views however, incredible. Unfortunately service inside was similar. BUT reception and concierge were INCREDIBLE!!!! So helpful and went out of their way.
Louise, 2-night trip

8/10 Very good

Cleanliness

Hotel was ok, service in bar was appalling had to wait 30mins for a couple of soft drinks. Staff just didn’t know what they were doing. Bedroom carpets need a very good deep clean , bathroom sink drain was filthy. Shower drains in the area before entering pool were disgusting so dirty and it all smelled very badly. Changing rooms very smelly and floors not clean. Toilets down at auditorium looked liked they hadn’t been cleaned in days. The cream sofa in auditorium were filthy , very disappointing for a 5 star hotel
Kate, 2-night trip

10/10 Exceptional

Todo excelente
Antonio, 1-night trip