Luica at reception was very friendly and helpful with professional attitude who made our stay very warm and comfortable.
Kin Hing
ทริปกับครอบครัว 3 คืน
10/10
Charles
ทริป 1 คืน
10/10
Great location.
No view out the room windows.
Sharon
ทริปกับเพื่อน 1 คืน
8/10
All the staff were friendly, very helpful, welcoming, and spoke English. Management especially kind and helpful over our need to leave a day early. Excellent buffet breakfast, but sadly, there was no bar in operation (early October 2022) - it had not reopened when Covid restrictions were lifted and so we could not have any refreshment after the kitchen closed at the end of breakfast. Fortunately the cafe/restaurant over the road was very nice, so we had our aperatifs there!
David
ทริปโรแมนติก 5 คืน
10/10
Excellent location, hotel, and staff. I look forward to returning.
Lisa
ทริปกับเพื่อน 1 คืน
4/10
antoine Olivier
ทริป 2 คืน
8/10
Great location, friendly staff. No room service or bar in the premises.
Luis
ทริปกับครอบครัว 4 คืน
8/10
The place is well located, the staff is very friendly except for the person at the restaurant perhaps she was having a bad day but you can tell she was mad. I can suggest to add more things to the breakfast menu other than that was good.
I did not received any complementary drinks as per shown on my reservation as a VIP location.
Raul
ทริปกับครอบครัว 1 คืน
8/10
Our room didnt have any window apart from a shaft view and windows that didnt open, otherwise all was good
Peter
ทริปโรแมนติก 4 คืน
10/10
I
Erin
ทริป 1 คืน
6/10
Expected more from a hotel rated as 4Star. Breakfast was fairly basic, no real hotel amenities.
Mark
ทริปกับครอบครัว 3 คืน
10/10
Excellent location, very fast and easy check in, friendly staff. Rooms are a bit on the older side but you are in Florence! There is no reason to stay in the room.
Dareen
ทริป 1 คืน
10/10
Enrique
ทริป 1 คืน
8/10
l
ทริปกับครอบครัว 1 คืน
8/10
Reception team was cool and the building is perfectly located in the center of the city.
Anthony
ทริปกับครอบครัว 2 คืน
2/10
This hotel was not great. It was dirty, and the rooms were small. Worst hotel I have had in years.
Lee and Sandi
ทริปกับเพื่อน 2 คืน
10/10
It was perfect location room clean especially friendly just ask and you get the positive answers
Charlie
ทริป 2 คืน
8/10
tiene una cama muy incomoda necesitan nuevos colchones
Celia
ทริปกับครอบครัว 3 คืน
8/10
Laura
ทริป 2 คืน
10/10
Right in the Middle of everything. The staff is amazing and was able to help us get tickets to a game. I would definitely recommend to anyone staying in Florence.
Sean
ทริปโรแมนติก 3 คืน
8/10
Location was excellent. A minute walk to all the major tourist sites and shopping in Florence. Staff was kind. Only thing was our room looked nothing like the photos here. They were very outdated, especially the showers! We are 5 member family so we had connecting rooms. Not alot of hotels had that option so it was nice. Considering the price we had paid, not much to complain. We enjoyed our stay.