Very pretty property. Rooms were comfortable and nice-looking. Small old bathtubs. Beautiful bar with scenic terrace. Nice new valet service.
Service in the hotel was mostly nice/cordial, but didn’t go even slightly out of their way to get information or problem-solve for a large group of business guests who were staying there but attending a conference at the Broadmoor a couple miles away. Also, the biggest reason I score them only 3 is that the hotel forgot to tell me at checkin that they were paving the parking lot 2 days later. They directed me specifically to park in a section that would be getting new asphalt. Then they started calling me repeatedly tje day before, which I didn’t answer at first bc Caller ID had it as the restaurant… finally got me the next day, and someone needed to come to my room and pick up my keys and move my car because i was (obviously) not able to because I was working. Just seemed super discombobulated.
ผู้เข้าพักจริง
ทริปธุรกิจ 3 คืน
10/10
The hotel was a wonderful place to stay. They were very accommodating for the wedding photos i had done there. They even sent up a bottle of bubbly 🍾 to our room to congratulate us on getting married.
Plan to use then again for future visits to Colorado
Lisa
ทริป 1 คืน
2/10
Mala al final no utilicé ni la anotación ni el hotel y nunca me regresaron mi dinero
Migder
ทริป 1 คืน
8/10
Frankie
ทริป 2 คืน
4/10
No sleep at all. The people above us were stomping and running all night and morning. We were told that breakfast was included it was another $60. Will not come back
Wade Amber
ทริป 1 คืน
8/10
Lots of stairs
Kory
ทริปธุรกิจ 2 คืน
2/10
Kim
ทริป 3 คืน
4/10
Jennifer
ทริป 1 คืน
10/10
Excellent stay. Property was top notch! We can’t wait to visit again in the future!
Jenee
ทริปกับครอบครัว 4 คืน
10/10
We really enjoyed our time. The location is incredible. And several people were absolutely outstanding in customer service. Brenden, Esmeralda, and Raquel were friendly, professional, and kind. We were so impressed. Also, the brunch is delightful.
Matthew
ทริป 3 คืน
10/10
HanWen
ทริป 2 คืน
10/10
Excellent
Oslaidy
ทริปกับครอบครัว 2 คืน
8/10
Brandon
ทริป 1 คืน
8/10
I really like the hotel, I don’t like the resort fee and parking fee.
Brandon
ทริป 1 คืน
10/10
Kayla
ทริป 1 คืน
2/10
Our stay was not great. The check in staff notified us that dinner would be served until 9pm. When I called to request dinner before 9pm, I was told they would be closing. They took my order and I was told they would let me know when my food was ready. After some time had passed I called the front desk and they told me my food had been ready and it’s a bit cold. For a fee, they offered to deliver our food to our room. The shower does not drain so you are taking a shower in a puddle. The lighting was terrible in the rooms. And turning on the thermostat was a challenge as someone has flipped the completely unit off. We found out how to turn it back on to warm up our room. Overall, our stay was not great and I would not recommend staying here. There is not “resort” feel and for sure was not relaxing.
Kelsey
ทริปกับครอบครัว 2 คืน
6/10
Bethany
ทริปกับครอบครัว 2 คืน
4/10
Suzanne
ทริป 1 คืน
8/10
The breakfast buffet is over priced and the quality is poor!
Gabbrielle
ทริปกับครอบครัว 3 คืน
8/10
Brian
ทริป 1 คืน
6/10
Claire
ทริปธุรกิจ 3 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
8/10
Leilya
ทริป 3 คืน
10/10
We had an amazing time. Only thing I'd change is the beds. They are super hard.