This used to be my favorite hotel..but some things have gone downhill. Check in was annoying. I had already paid for the room but of course they needed a card for incidentals. Since i didnt have the original catd i had to go through an entire process of adding a new card. Second annoyance i needed to pay for parking but had to set up an entire new account with a different company to pay for parking. Kiosk was near the front desk.but also outside. And of course parking has gone from free to 25 to $32. One of the people in front of me complained only to be told not too graciously that other places charged more.
So in short i had to give credit card number to two new companies. Now i have to cancel both nrw accounts since im very protective of my information. Prices are up but thats not a surprise but process of check in was more complicated than it should have been.
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Overall our stay was good. The location was between our family here in Chicago. The breakfast was very good. The big negative is the cost of parking was really high and nothing special about it. I would recommend this hotel but expect the extra cost of parking.
SETTIMO
ทริปกับครอบครัว 4 คืน
8/10
Damon
ทริปกับครอบครัว 1 คืน
10/10
Staff was top notch! From the shuttle driver who picked me up to day, middle, and night shift, including security. Ms. Nicole V, Aiden G, middle shift, all were exceptional and professional.
stayce
ทริป 2 คืน
8/10
Very clean room, comfortable and friendly staff and employee. Easy access to the highways.
Kia
ทริปกับครอบครัว 2 คืน
10/10
Robert
ทริป 5 คืน
8/10
Johan
ทริป 3 คืน
10/10
Sheila
ทริป 3 คืน
10/10
Karen
ทริปกับครอบครัว 1 คืน
6/10
Staff is amazing, friendly and helpful.
Our room however was dirty dirty. In particular the bathroom.
Ash
ทริปกับครอบครัว 1 คืน
10/10
It was great for our family. Comfortable and a lot of nice amenities. The kids love the pool it was warm enough for my 4 year old to swim.
I love that you have the freedom to eat free breakfast in your own room. Thank you
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Matthew
ทริป 3 คืน
6/10
Richard
ทริป 3 คืน
10/10
The hotel and the service was awesome. It was great to have such a nice complementary breakfast every day and to count with the help of the hotel staff 24/7. I will most definitely stay here on my next trip to Chicago.
Jennifer
ทริป 3 คืน
10/10
Very convenient location and front desk staff were extremly friendly and helpful.
Melissa
ทริป 1 คืน
10/10
It was amazing
Termeka
ทริปกับครอบครัว 2 คืน
10/10
Jackie
ทริป 3 คืน
10/10
The room was comfortable and the hotel was close to the Blue Line.
David
ทริป 3 คืน
10/10
Raymond
ทริปกับครอบครัว 2 คืน
10/10
Maria
ทริปธุรกิจ 1 คืน
8/10
Alles ok etwas älter
Christof
ทริปธุรกิจ 1 คืน
10/10
Me gustó en General, sólo que había que reportar para que hicieran el aseo
si no no iban a Diario.
MARIA TERESA
ทริปกับครอบครัว 5 คืน
8/10
The staff is very courteous. The shuttle service is great. Breakfast is okay. The major problem was that heating was not working and they did temporary solution where the heating can be turned on or off without thermostat. The hotel is pretty dates.
Dipali
ทริป 2 คืน
8/10
Staff was great, room was spacious and quiet. Breakfast was good, plenty for everyone. Towel holder was loose and bent,
but did the job. My last day when i went to shower- the water was cold. Disappointed by that