Clarion Hotel Copenhagen Airport

thank you for everything

Felt safe and clean during the pandemic. There is a bridge connecting it directly to the airport so you don't bhave to walk outside.

Great WiFi, literally 2 minutes walk to terminal.

Very good service all round.

Great hotel!

Overall, this is a really nice property. The location is excellent, the breakfast was really good with an ample selection, the room was clean, and the bed was comfortable. However, the toilet in my room stopped working the first night. It took three calls to the front desk and over four hours for someone to come fix it.

How I wish the hotel staff was geared towards some hospitable service during this difficult Covid time! I asked via Hotels.com if I could check in early arriving from the US 6 am. in which case I would stay the night in Cph SAS had cancelled my connecting flight and I couldn't imagine how I would get through waiting 10 hours for the next connection. Got no reply from Hotels.com. Tried to call the hotel: impossible (turned out their system was down that morning) Later in the day - after a long wait - the hotel answered and the message was that if they had a room available I would get it, but if I wanted to be sure I had to book it and pay 100 kr pr. extra hour. Taking the chance I kept my original booking (absolutely not wanting to stay over with friends right now). Also I wanted to arrive home in day light after having been stranded in the US for 9 months, really worried what shape our house would be in! So the receptionist informed me that I had to pay 300 kr. to get the room early (!!!), but after telling what I was told when I had called, he nicely checked me in without an extra fee. If I had gotten that reasurrance in the US I didn't have to worry so much - it seemed enough to me that I had to pay a hotel in the first place. I could then have looked forward to my stay. I got to my room: the best, most practical layout I have ever seen: easy to clean and CLEAN IT WAS! Nice choice of pillows, breathable duvet. Room phone dead, one lamp didn't work and neither didtheTV

Price value isn't good but they basically have a monopoly as a airport hotel in Copenhagen.

I still can’t forget the good time when the hotel was Hilton. The restaurant now is still under average, the bar is not acceptable. The language at the hotel is still not danish, not acceptable. Despite the prices are still, as it was Hilton! Why I still use your hotel, because it is very convenient to access to the airport.

Great value for money. Awesome breakfast and great staff, friendly and always willing to help!