The hallway and rooms smelt musky and moldy. There were stains on everything and everything needs an update. The pool area was a nice set up but the fact of wrist bands and signing in was ridiculous. Rules say children 16 and under must be accompanied by an adult. I have 16/14/5/3 year old kids. The fact only 4 wrist bands per room is insane with no exceptions and the lady that checked us in was very rude about it. The breakfast was at least good for a hotel breakfast. The ac unit did not cool the room very well at all. Overall I would not ever stay here again unless some major changes were made and updated.
Brian
Brian, ทริปกับครอบครัว 1 คืน
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6/10 ดี
30 มิ.ย. 2025
Nice and clean hotel
Hotel was nice and clean. Staff was very friendly. We ended up in a room with an adjoining door, the door had no locks of any kind on it. This made me very uncomfortable. Also lots of partying and noise in the halls late at night, front desk did take care of it once reported. I would stay here again but I’d for sure deny a room with an adjoining door next time!
Joshua
Joshua, ทริปกับครอบครัว 2 คืน
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4/10 พอใช้
26 มิ.ย. 2025
Downhill or bad day?
Check in was extremely slow but the staff was nice. They had one elevator in service. My room didnt hv toilet paper. The facilities was not clean. Ive stayed here before but this was far from what im use to.
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ทริป 1 คืน
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10/10 ไร้ที่ติ
26 มิ.ย. 2025
Tammy
Tammy, ทริป 1 คืน
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6/10 ดี
26 มิ.ย. 2025
Dated hotel - needs alot of refresh
The hotel is dated - very very small claustrophobic bathroom - the door almost runs into the toilet - there were constant issues with the elevators while we were there - I had added an extra night to my reservation and alerted that to the check in clerk but it wasn't put into our reservation and stressed us out with calls about our items being left in our room when we had an extra night - it was a good location for our purposes but i will probably not stay there again.
Paula
Paula, ทริป 2 คืน
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8/10 ดีมาก
24 มิ.ย. 2025
Tracey
Tracey, ทริปธุรกิจ 1 คืน
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8/10 ดีมาก
23 มิ.ย. 2025
Patty
Patty, ทริปกับครอบครัว 1 คืน
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2/10 แย่
23 มิ.ย. 2025
Senisa
Senisa, ทริป 1 คืน
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6/10 ดี
20 มิ.ย. 2025
Room was very outdated, very low water pressure. Tub and toilet had rust stains
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ทริป 2 คืน
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8/10 ดีมาก
20 มิ.ย. 2025
I had a pleasant stay
Crystal
Crystal, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
17 มิ.ย. 2025
I recommend them highly!
It was a wonderful place to stay! The staff went over and beyond, was very friendly, and helpful! The only negative is that it needs updated a little and a little work done to improve the rooms.
Kelly
Kelly, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
16 มิ.ย. 2025
James
James, ทริป 1 คืน
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4/10 พอใช้
14 มิ.ย. 2025
Not so elegante
The front desk staff were very friendly when I checked in. However, I was told by my DoorDash deliverers that they were not very helpful when it came to helping them find my room. The hotel was very outdated. My room was on the 3rd floor, and it was incredibly humid. I had the air on high to the coldest setting the entire time. The beds made that springing sound whenever you moved, and the pillows were probably 12 inches long and very thin. The hotel had a musty, damp odor to it. The pool was cloudy and greenish. I will say the breakfast was good, and the cleaning ladies made sure there were plenty of towels and the my room was tidied up each day.
Amanda
Amanda, ทริปธุรกิจ 5 คืน
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8/10 ดีมาก
3 มิ.ย. 2025
The room was out dated. The bathroom was extremely small. The room had a weird smell.
Stephanie
Stephanie, ทริปกับครอบครัว 2 คืน
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2/10 แย่
1 มิ.ย. 2025
Don’t do it!
Hotel is horribly outdated, dirty and hot. The thermostat in the hallway of the hotel read 81 degrees. The first room I was put in smelled like mold and was hot. After complaining I was moved to another room and there wasn’t much difference. Had the website displayed accurate pictures and an accurate rating I would have never booked there.
Karen
Karen, ทริปกับครอบครัว 2 คืน
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6/10 ดี
1 มิ.ย. 2025
Hotel is old…room smelled musty…furniture you could tell was old. Tub backed up with standing water- bonus was laundry at least was free…served its purpose for two nights but won’t stay again
Stephani
Stephani, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
31 พ.ค. 2025
Rexann
Rexann, ทริป 1 คืน
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6/10 ดี
30 พ.ค. 2025
Ok stay, but…
My stay was ok, however my room was not cleaned, no service to address my needs. Also, my family occupied a total of six rooms this stay and there was no services to offer clean towels, tissue or even clean our rooms. My family stayed for two days.
AnnJeannette
AnnJeannette, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
29 พ.ค. 2025
Yay chandler!
It started off rough because my mother is on oxygen and uses a walker and they didn’t tell us about the service elevator so she had to use steps. But wait! Chandler who is frickin awesome made everything better! Told us about using the service elevator and housekeeping staff is so nice!!! Chandler needs a raise he is the nicest!!!
Misty
Misty, ทริป 2 คืน
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4/10 พอใช้
27 พ.ค. 2025
Won’t be returning
Check in was for 3. I arrived at 330 bc sometimes they can run late. Room was not ready. They put me down in another poolside room although it was less expensive, money was not refunded. Room was hot, did not cool off until after 7. Bathtub was dirty, ice bucket, dirty. Room smelled of mildew. Although it was called a deluxe, there was nothing deluxe about it. Pool was cloudy, I could not see clearly through the water, there was also a lot of stringy hair and bugs floating in the water. I early checked out 5 hrs after checking in for a $150 room plus $50 deposit