In the heart of San Juan, Palacio Provincial San Juan offers a blend of elegance and comfort. With its rooftop terrace, outdoor pool, library, gym and bar you can unwind in style. Guests rave about the helpful staff and proximity to shopping.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Bar
Gym
24/7 front desk
Pet-friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Room service
Meeting rooms
24-hour front desk
Air conditioning
Library
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
Lift
Bathrobes
The current price is ฿12,565
฿12,565
฿15,737 total
includes taxes & fees
18 Mar - 19 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
Room, 1 Queen Bed (Envoy)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed (Envoy)
Room, 1 Queen Bed (Envoy)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Bedroom (Emissary)
Room, 1 Bedroom (Emissary)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed (Infanta)
Suite, 1 King Bed (Infanta)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed (Veranda)
Suite, 1 King Bed (Veranda)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed (Chancelor)
Room, 1 King Bed (Chancelor)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds (Emissary)
Suite, 2 Queen Beds (Emissary)
Highlights
Air conditioning
Smart TV
Hairdryer
Bathrobes
Private bathroom
Champagne service
Free bottled water
Coffee/tea maker
Sleeps 5
2 Queen Beds
View all photos for Deluxe Room, Multiple Beds (Deputy)
103 Calle San Francisco, Old San Juan, San Juan, 00901
What's nearby
San Juan Gate - 2 min walk - 0.2 km
Port of San Juan - 7 min walk - 0.6 km
Castillo San Felipe del Morro - 12 min walk - 1.0 km
Pan American Pier - 3 min drive - 2.4 km
Puerto Rico Convention Center - 7 min drive - 5.1 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 35 min drive
Restaurants
Barrachina - 2 min walk
Cafe El Punto - 2 min walk
El Batey - 2 min walk
El Meson Sandwiches - 1 min walk
Birra y Empanadas - 2 min walk
About this property
Palacio Provincial San Juan, Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton features a rooftop terrace and puts you within a 10-minute walk of Port of San Juan. Guests can take a dip in the outdoor pool or grab a bite to eat at Consular, which serves breakfast, lunch and dinner. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
43 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (late night)
What to do
Beach nearby
Working away
Meeting rooms
Co-working spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Fitness centre
An outdoor pool
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Consular – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace – This poolside rooftop bar only serves light fare. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 59.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Concierge service
Faxes
Fitness centre access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Partner property beach club access
Phone calls (may be limited)
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 to 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan
Frequently asked questions
Does Palacio Provincial San Juan, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, Palacio Provincial San Juan, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Palacio Provincial San Juan, Curio Collection by Hilton?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Palacio Provincial San Juan, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Palacio Provincial San Juan, Curio Collection by Hilton and nearby?
Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool and a fitness centre.
Are there restaurants at or near Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, Consular offers ocean views and poolside dining.
What's the area around Palacio Provincial San Juan, Curio Collection by Hilton like?
Palacio Provincial San Juan, Curio Collection by Hilton is a short 7-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.
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Palacio Provincial San Juan, Curio Collection by Hilton Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
Gorgeous hotel
Jose
Jose, 3-night trip
10/10 Exceptional
13 Jan 2025
Definitely made my great vacation even better.
This our second time here. Everything is awesome with an emphasis on detail. Property is beautiful and staff go out of their way to help.
Robert
Robert, 3-night trip
8/10 Very good
2 Dec 2024
Beautiful hotel with a rooftop pool.
Beth Lynn
Beth Lynn, 4-night trip
10/10 Exceptional
23 Oct 2024
Lovely hotel.
Keshia
Keshia, 4-night trip
10/10 Exceptional
3 Dec 2024
Short but sweet
Great staff, nice bed, Molton Brown bath products, great rooftop pool area.
Brittany
Brittany, 2-night trip
10/10 Exceptional
1 Dec 2024
We loved Palacio! Everything about the property felt grand.The service was top-notch and accomodating. Right in the heart of Old San Juan's Plaza!
Myra
Myra, 2-night trip
10/10 Exceptional
23 Jul 2024
Great hotel and location
Diana
Diana, 3-night trip
10/10 Exceptional
27 Nov 2024
Everything was perfect
Danny
Danny, 3-night trip
10/10 Exceptional
11 Sep 2024
We had a wonderful stay at the hotel and the staff was amazing! We would definitely choose this hotel again, if we return to San Juan.
Laurie
Laurie, 2-night trip
10/10 Exceptional
21 Sep 2024
It was a beautiful resort like stay with a very friendly staff. Very conveniently located.
Sierra
Sierra, 3-night trip
8/10 Very good
4 Nov 2024
The grounds were great! However, the bathroom and bedroom left much to be desired. Otherwise, the convenience of everything and the staff were FANTASTIC!
Kristen
Kristen, 4-night trip
10/10 Exceptional
2 Aug 2024
Absolutely loved the location
Maria
Maria, 3-night trip
10/10 Exceptional
17 Sep 2024
Excellent servívice, location and the property is super nice haughty recommended
Alfredo
Alfredo, 3-night trip
10/10 Exceptional
9 Jul 2024
Wonderful hotel with amazing design, we will be coming back.
Richard
Richard, 2-night trip
8/10 Very good
21 Jan 2025
This was the last stop in our family Puerto Rico trip having spent 4 days on the eastern coast and 3 days in Culebra. I felt the location was excellent for exploring Old San Juan. The main issue with the hotel was the lack of parking and unfortunately our stay coincided with the beginning of the San Sebastian festival which meant than any parking normally available was non existent!!
Thankfully the manager was able to help us as we were at the point of cancelling our reservation and looking elsewhere after 2 hours of navigating the narrow streets of OSJ.
The hotel, itself, was lovely! The rooms were spacious and beds were amazingly comfortable. The rooftop terrace was great but we only experienced it with our morning coffee. The location was perfect for exploring.
If we were to return, I would definitely consider this hotel again as long as there were no big functions happening to limit the already limited parking.
laura
laura, 1-night trip
10/10 Exceptional
21 Jul 2024
Great atmosphere, friendly staff, and convenient to walk the stores and restaurants nearby.
Aubrey
Aubrey, 3-night trip
10/10 Exceptional
5 Aug 2024
Outstanding luxury property in the heart of old San Juan. Loved everything about it.
Robert
Robert, 1-night trip
10/10 Exceptional
16 Jun 2024
This place was amazing! Definitely recommend staying here and everything is near you as well.
Myrka
Myrka, 6-night trip
8/10 Very good
28 Dec 2024
Not as nice as El Convento
This is a pretty nice property, but it doesn't really live up to the 9.4 ratings it had at the time we booked (in our opinion). The restaurant and environment at their sister property El Convento is signifcantly nicer. OH, AND DON'T OPT FOR THE FREE BREAKFAST. THAT ISN'T WORTH IT. IT'S JUST ONE SPECIFIC THING YOU CAN ORDER, NOT CHOICES.
Julie
Julie, 3-night trip
10/10 Exceptional
6 Jul 2024
The staff were so warm and welcoming, the property was beautiful, and I felt very safe and secure as a solo traveler.
Jennifer
Jennifer, 5-night trip
10/10 Exceptional
5 Sep 2024
The staff at this property was amazing. Shoutout to front desk staff Jasson and Daniel
Ashley
Ashley, 5-night trip
8/10 Very good
29 Nov 2024
Restaurant staff sluggish
Silvia
Silvia, 3-night trip
10/10 Exceptional
17 Jun 2024
Great hotel! Very convenient location in El
Viejo San Juan and the staff was impeccable!