Hotel is nice. Burlington in May there's lots of flies
David
ทริป 3 คืน
4/10
I had the same issues as the time before and they didn’t nothing to fix or compensate for them.
I don’t mind paying good money for 5 stars but if I do I expect 5 star service and accommodations.
They also told my family member with an allergy to eat a small amount of what they were allergic to. And just scrape things off and pull things off of things that she said she had an allergy too at dinner.
Not acceptable. They made no effort to compensate financially and overcharged us and double charged us for a second time on certain things. Check your bills carefully.
But the bed in the sheets for heavenly
Tracy
ทริปกับครอบครัว 1 คืน
10/10
Carolyn
ทริป 1 คืน
10/10
Perfect!
Patricia
ทริป 1 คืน
10/10
salim
ทริป 1 คืน
8/10
Becca
ทริป 4 คืน
10/10
Elizabeth
ทริปกับเพื่อน 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Bandana
ทริป 1 คืน
10/10
krishnamurti
ทริป 1 คืน
10/10
Nada
ทริปกับครอบครัว 3 คืน
10/10
krishnamurti
ทริปกับเพื่อน 1 คืน
10/10
Hanif
ทริปกับครอบครัว 2 คืน
10/10
The front desk staff and restaurant staff were all amazing and very friendly. I will recommend to anyone that visits Burlington.
Linda
ทริปธุรกิจ 4 คืน
10/10
Georg
ทริป 2 คืน
10/10
The customer service from the valet, front desk, spa, bar, and restaurant was exceptional. Very impressed.
Darryl
ทริปโรแมนติก 1 คืน
10/10
Elizabeth
ทริป 2 คืน
10/10
Room was very nice, good lake view, super comfortable beds, we had a great time
Maria
ทริปกับครอบครัว 1 คืน
6/10
Brittany
ทริป 2 คืน
10/10
Michael
ทริป 1 คืน
10/10
Nadim
ทริป 3 คืน
4/10
This is my second time staying at the Pearle. I’m very familiar with Autograph hotels and have always had an amazing experience. My first visit was amazing… so much so that I wanted t come back for the long weekend with my partner. This time the stay was not enjoyable there were many blinders from check in to check out. Could be because there was a wedding however they should have been prepared. In short my room
Wasn’t ready at check in and we waited 40 mins. We were offered dirty rooms twice which we wouldn’t have taken however when I asked when cleaning would take place we were not given an answer and then we were offered a room right under the wedding event room. The room had the items on it from the previous guests and we could hear music and drumming all night from
The reception room above us. I’m not even sure we got the room I paid for. As well on two occasions two staff members entered our room with their own key cards while we were in the room resting. It felt odd that no one knew we were using the room. Be careful of non transparent charges like in room dining tax, parking hst, municipal accommodation tax and the lot. We were offered a drink voucher as compensation for people entertained me our room but it was disappointing. I’m all the spa services were great and the restaurant was lovely… food is amazing and staff are friendly. I just wish the service was consistent and the charges were more transparent