Malmaison Belfast, เบลฟัสต์

Well this experience was complete mixed bag. I'd firstly like to point out that the service from staff was excellent and they made the stay very welcoming. The first problem with the stay was that I booked a "superior" double room first night. This room was nothing but average with very little extra to it. I paid over 60 quid more for this room than a standard double which I stayed in the second night. The standard double was identical and was actually the room next to the superior room. Completely weird and a farse if you ask me. On the second night I asked for an accessible room as I am a wheelchair user, which only had two hand rails throughout and no shower stool or seat. Anyway I made do with a chair in the room. After having my shower I got a phonecall to ask was I showering, to which I said yes, I was then asked would I make sure I close the shower doors when I shower as they have an on going issue with this room and water leaks down in to reception. It is beyond me why they'd even give me this room when it has a known leak. And instead of putting me in a different room I'm told to be careful. Lastly I'd like to add that the noise in this hotel is crazy. Whatever they used to seal the walls just doesn't work. I genuinely don't know how this hotel gets the ratings and charges the prices it does for what you get. I'd recommend go across the road to the merchant for a better stay and get your moneys worth. I'm disappointed and won't be stay again but would eat here only

Great option. Central, very pleasant and not too expensive

Really comfy bed

Very happy with our stay at Chez Mal. Very friendly and helpful staff and great location. Would and have been recommending to friends and family.

Stayed 1 night for Christmas shopping atmosphere in bar was great and busy bar staff were great craic. Cocktails fantastic overall great would stay again.