โรงแรมเมอร์เคียว โคเบลนซ์

We had a room on the 10th floor with a nice view of the river. The hotel had easy access to the river & walking around the area. The room was very clean & comfortable. The staff accommodated is for an early check in which was very much appreciated!

The location was good for us. Close to downtown. Staff was unhelpful. Laundry service only M-Thursday. Not noted on listing. The condition was not good. View was nice. Must cater to tours. Food was set up like a buffet and a bit expensive for Germany. We had stayed in Trier previously and the difference was night and day

We liked the location on the river and within walking distance of train station

Stop over, found the reception staff at check in dismissive. Not very welcoming. Also on leaving the next morning, I enquired about information about the Mercure hotel in Dortmund as I thought they could help arrange accommodation, staff simply directed me to look online and call them direct. Not great service

Great breakfast, our privilege room had a great view of river

Steam room was out of service and I was looking forward to using it

Great location for Rhine walk into town, or front of building through the underpass,then past the kids skate park,then 10 mins walk to main area for bars,restaurants and cafes..

Breakfast was expensive and so crowded there was no place to sit. None of the staff tried to help people find seats or clear tables.

Your restaurant could be better.. lack of selection & quality of food.

The view of the Rhine was beautiful. A very family friendly hotel