Location to services and other amenities at Broadbeach is ideal. Views are stunning and staff are friendly and ready and willing to answer any questions
Warren
ทริป 1 คืน
6/10
The Hotel was priced appropriately as it is well overdue for a refurbishment.
Frank
ทริป 1 คืน
8/10
Nice view
Rich
ทริปกับครอบครัว 1 คืน
10/10
Always a great stay at the Sofitel. Perfect location and friendly staff.
Shazia
ทริป 1 คืน
10/10
What a fabulous place to stay, the location was perfect and the staff were wonderful!
janelle
ทริปกับเพื่อน 2 คืน
4/10
The property over all is out dated and original and in poor condition. That would be ok but when we arrived in our room the bed looked like it was broken with the middle of the mattress caved in. We also asked for this to be looked at and no response. We went for drinks to room 81 and the service was absolutely terrible. The food that was served was cold and when you order hot chips and pay $14 for a small child like bowl they should not come out cold. We had to clean the tables ourselves and take our empty drinks back to the bar and the drinks were very expensive. Overall, I would not even pay 50% of what I paid to stay at the Sofitel.
Sean Paul
ทริป 1 คืน
8/10
Shyalle
ทริป 2 คืน
10/10
무엇보다 직원들이 친절했음
BYUNG CHUL
ทริปกับครอบครัว 4 คืน
10/10
Chris
ทริป 1 คืน
8/10
BRETT
ทริปธุรกิจ 2 คืน
6/10
Not the usual Sofitel standard
From room
Service to concierge below average
Having to ask for clean coffee cups and refills to noon to assist with suitcases on departure
paula
ทริปกับครอบครัว 2 คืน
4/10
Disappointing stay.
The sheets had hair and sand on them. Ended up sleeping on top of the bed as i wasn’t sure they were clean. Similar issues in bathroom as bath had hair and dirt.
Steak was over priced and over cooked and my breakfast that I ordered the night before never arrived.
Duty Manager Lucas was good and called me to discuss but not what I would expect from Sofitel.
Kim
ทริปธุรกิจ 1 คืน
10/10
InSquare Fit
ทริป 1 คืน
10/10
Mark
ทริป 1 คืน
4/10
Very disappointed, slow check in and room not ready after 3pm. Under resourced room service, had to remind them on 3 occasions that room wasn’t serviced until 4 PM while we were trying to relax after a day out. Bed ware/Sheets ill fitting and Doona in a poor condition. Rooms dated and certainly not a 5 Star rating. We discovered extra payments on our credit card that were not documented or authorized, I am challenging those charges directly with the hotel. We were given free complimentary drinks for late check in , only to be charged $30 on our account. I had them removed when i noted them of check out statement.
Michael
ทริปกับครอบครัว 6 คืน
4/10
Our stay was lovely.
A lot of money spent on the lobby and facade but little on the dilapidated pool, surroundings and furniture. The room needed a paint and the balcony balustrade was loose.
Caroline
ทริป 2 คืน
10/10
Judith Marian
ทริป 5 คืน
10/10
Ali
ทริป 1 คืน
10/10
Beautiful hotel. The best staff. We loved our stay. Definitely recommend!!
Siena Marie
ทริปโรแมนติก 4 คืน
8/10
location perfection
our expectations for a 5 star wasnt met
Lillian
ทริป 7 คืน
10/10
허니문 여행으로 갔습니다. 신혼여행이라고하니 샴페인도 받았습니다. 모두들 너무 친절하고 좋았습니다. 접근성도 좋구요 트램역도 가깝습니다. 바로 1분 거리에 오아시스 쇼핑몰도 있구요 주변 맛집들도 많고 다양하게 분포되어 있었어요. 저녁마다 마실 수 있는 차와 초코릿 하나씩 주는데 참 좋았어요
jisun
ทริป 3 คืน
10/10
Alison
ทริปกับครอบครัว 1 คืน
8/10
Confortabke stay fir officisl trips
Also i must mention the concearge staff guy on Sinday evening at 6 pm was the best. He was so good he helped my husbabd to pin on the bowtie abd the kindness he showed was the best
He is young guy i think deserves to be heading customervservice at your hotel. Sorru could mot het his name. 30/3/25 at 5.40 to 6.30 pm
We were subway staff.
Kaushi
ทริป 2 คืน
8/10
.
Julia
ทริปกับเพื่อน 3 คืน
10/10
This was the perfect spot for walking around and having easy access to everything shopping restaurants beach it all , stayed for 3 NGOs but came home totally relaxed would definitely do again