El hotel está excelente para ir en pareja, muy limpio, buenas amenidades y excelentes piscinas . La playa es tranquila y muy segura.
Emilio
ทริป 2 คืน
10/10
Nuestra estancia en este hotel boutique fue simplemente maravillosa. Está inmerso en un entorno natural espectacular, lo que lo convierte en un verdadero refugio de paz y belleza. Las instalaciones son cómodas, bien cuidadas y con un diseño encantador que armoniza perfectamente con la naturaleza.
La zona de playa es tranquila y muy bonita, ideal para relajarse. Uno de los momentos más mágicos fue presenciar el nacimiento de tortugas marinas —una experiencia única y conmovedora que jamás olvidaremos.
Los restaurantes del hotel ofrecen comida deliciosa y variada, y el servicio fue siempre cálido y atento. Cada detalle estuvo pensado para hacer de nuestra visita algo especial. ¡Sin duda, un lugar al que queremos volver!
Karla
ทริป 4 คืน
8/10
MA DE LOS ANGELEW
ทริป 1 คืน
8/10
Joyce
ทริปกับครอบครัว 1 คืน
10/10
Amazing four days.
ผู้เข้าพักจริง
ทริป 4 คืน
10/10
Romy
ทริปกับเพื่อน 3 คืน
6/10
Todo bien, solo que me dio la impresión de que le dan más atención a los extranjeros, para el nivel de precios considero que le falta mas atención a la presentación de las bebidas y en algunos platillos
KARLA
ทริปกับครอบครัว 2 คืน
6/10
It is a nice property and nicely kept, but exceptionally expensive for what you get and will likely not repeat our stay here. We had a swim up suite and had the expectation that we would have beach ocean views from our suite which we definitely did not have. Our patio was much smaller than others and you could only see the beach from one corner. We would recommend swim up suites 8-11 definitely from what they looked like, but avoid 1-3 for sure. We complained about this given that it cost almost $2000 for 3 nights and were told they can offer complementary breakfast only for our disappointment. We were offered an upgrade to a beachfront suite for an additional $450 for 2 of the 3 nights of our stay, but felt that the property should have just offered the upgrade complimentary if the room was otherwise available so late in the day instead of risking to disappoint customers so much. Also, expect to pay high prices for drinks and food while on resort and we would recommend supporting local businesses nearby instead which were fantastic. Food wait staff were nice but very slow for beach service. Otherwise it is a very nice looking property and very clean.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Es una excelente opción, atención, servicios, alimentos bebidas todo de excelencia… la suite super cómoda bonita. Hermosas y lujosas instalaciones
Karla
ทริปโรแมนติก 3 คืน
10/10
We enjoyed our stay. It was super relaxing and the service was great. Highly recommend.
Elsa
ทริปกับครอบครัว 4 คืน
10/10
We visited the Thompson after our wedding in Mexico City. The hotel is incredible. The rooms are spacious and very comfortable. The beach cannot be beat. The staff is so hospitable and kind. Even the restaurants are wonderful. We will definitely be back and cannot recommend this place enough!
Kaela
ทริปโรแมนติก 4 คืน
10/10
Gorgeous beach, excellent service.
Donna
ทริปโรแมนติก 3 คืน
8/10
This property is beautiful and conveniently located and the staff was incredible and extremely accommodating! The only reason I won’t give it five stars is due to our AC going out twice and our fire alarm low battery going off at 4 AM. For a four night stay, we had issues three of the nights. Otherwise, the rest of the stay was fantastic.
Alexis
ทริปโรแมนติก 4 คืน
10/10
Top notch as always
Terrence
ทริปกับครอบครัว 7 คืน
10/10
Emilia
ทริป 3 คืน
10/10
The staff was amazing, food terrific, lovely rooms. Can’t say enough!
Roslyn
ทริปกับเพื่อน 7 คืน
10/10
Service was great! so was the staff.
Food was very expensive and most meals were just ok with the exception of the grill nights on the beach. They we also very expensive but very good and worth the cost.
robert and joan
ทริป 6 คืน
10/10
Everything was great, especially the staff who are working for peanuts. That should change.
Otherwise, everything was wonderful and the location is perfect. I will be back.
Hooman
ทริป 3 คืน
10/10
Alejandro
ทริป 1 คืน
10/10
A classic resort we have visited for many years, but slowly losing its shine with Hyatt eliminating perks annually. Breakfast and lunch on the beach is wonderful, but dinners off site are a must. On site not good. Great beach and rooms.
ผู้เข้าพักจริง
ทริป 11 คืน
10/10
Excelente servicio de todo uno de mis favoritos
Alfonso
ทริปโรแมนติก 4 คืน
10/10
Spectacular property
kim
ทริปกับครอบครัว 6 คืน
10/10
Todo bien
Luis Miguel
ทริปโรแมนติก 1 คืน
2/10
This hotel is in a part of Mexico that the US government lists as a "LEVEL 4 - DO NOT TRAVEL" area. Unfortunately, neither Hotels.com nor the Thompson mention that fact. And they are unwilling to refund the (expensive) room I booked. Buyer beware.