8/10 ดีมาก
23 กันยายน 2023
almost perfect
Our stay would've been perfect save for an incident involving the a hotel personnel named Jennifer. After inquiring about being asked everyday for breakfast that we have already paid she responded in a belligerent manner with a loud voice. when asked to tone it done she responded that it was her normal tone, it must have been 80-90 decibels and made no apologies. However, in a discussion with another manager named Brandon , he not only explained the issue and apologized for the incident. Perhaps the hotel should take time to train on professional behavior. We did have good experience with other staff members from the doorman to the lady at the breakfast reception and servers including the restaurant when we had dinner. kudos to other personnel who exerted effort on trying to make our stay almost perfect
edwin
edwin, ทริปกับครอบครัว 5 คืน
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