Crystal Cove is a beautiful location with comfortable rooms and a nice beach. The property is a little dated (it will be upgraded shortly), but we had a very nice time there on the whole.
Pros
- The food was generally good and there was enough variety that we didn’t get tired of it
- The free water sports (skiing, sailing, kayaks, etc) are excellent and the water conditions conducive to taking advantage.
- The bar was well stocked.
- The room was a reasonable size and in decent condition and generally kept clean.
- The staff were mostly friendly, particularly the lobby and concierge staff and the waterfront staff.
- The gym was very nice
Cons
- Service was very slow in the restaurants, and extremely inefficient. We have stayed at many island resorts and all inclusives and the service here was notably slow. Not unpleasant or nasty. Just incredibly slow and forgetful This is not something we observed elsewhere on the island, so it seems to be a cultural thing at this particular property. Hopefully Marriot (which plans to do a physical upgrade) will also try to improve the service culture.
- The AC worked, but ours was very loud at times because of a loose part.
- We had no hot water at all for the first couple days and when they came to address it, the result was tepid water (Our party’s other room had hot water so it was apparently not a property wide issue).
SHELLEY B
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10/10 ไร้ที่ติ
3 ม.ค. 2025
All of the facilities were available , sunbeds tables in the dinning room . The staff were very helpful and gave great service
Robert
Robert, ทริป 7 คืน
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10/10 ไร้ที่ติ
15 ธ.ค. 2024
The property is closing soon in order to refurbish so we overlooked very small issues that were in need of repair. We stayed in a beach front junior suite with a wonderful balcony. Our room was in very good condition. The entire staff was amazing! We were treated with curtesy, friendly service and smiles. The two restaurants on the property were outstanding. We always were able to find something to our taste and the food quality was top notch. The bartenders were great and the rum punch was excellent!
We would definitely recommend this establishment.
Richard
Richard, ทริป 6 คืน
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10/10 ไร้ที่ติ
7 ธ.ค. 2024
donatas
donatas, ทริป 5 คืน
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10/10 ไร้ที่ติ
2 ธ.ค. 2024
Kind people
DONGJIN
DONGJIN, ทริป 4 คืน
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8/10 ดีมาก
29 พ.ย. 2024
Fabulous location, excellent food but perhaps needs a little upgrade….. but not to change it’s unique and quirky ambience and appearance.
Madeleine
Madeleine, ทริป 9 คืน
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10/10 ไร้ที่ติ
28 พ.ย. 2024
Very helpful staff . Close to beach. Several pools. Good selection of sunbed locations
charles
charles, ทริปโรแมนติก 6 คืน
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6/10 ดี
26 พ.ย. 2024
It a bit old
jaideo
jaideo, ทริป 3 คืน
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6/10 ดี
15 พ.ย. 2024
The stay was pleasant but the hotel is very tired and doesn’t feel like a 5 star hotel, it’s more of a 3 star hotel, far from luxury. Staff were friendly. Food options were limited. Beach’s very beautiful.
Asmaa
Asmaa, ทริปโรแมนติก 4 คืน
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10/10 ไร้ที่ติ
31 ต.ค. 2024
Loved every minute of my stay!!! Love Barbados, I would love to move there!!!
Lucia
Lucia, ทริปโรแมนติก 10 คืน
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6/10 ดี
25 ต.ค. 2024
Beautiful location. Beautiful pools. Meals were so-so. Rooms were in need of repair.
James
James, ทริปกับครอบครัว 6 คืน
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10/10 ไร้ที่ติ
21 ต.ค. 2024
Beautiful property, friendly staff, many activities to do as well!
Sarah Emily
Sarah Emily, ทริปโรแมนติก 9 คืน
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8/10 ดีมาก
19 ต.ค. 2024
Beautiful property and we really enjoyed our time here. Overall, we are happy we stayed here. Food was good and the snorkeling right off the beach was excellent. If you're a snorkler, bring your own equipment. We were happy we did. Lots of the chairs had broken awnings which was a bit of a challenge if you didn't get out early to grab ones that work (and it was so hot, shade was important to us), and there was one particular server at the awesome Cave Bar (amazing swim up bar side - very fun!) that clearly hates her job and makes people feel unwelcome, but otherwise, the service was pretty good, especially at the Drifter's Bar. Management was attentive. We would return to this nice property and are happy we stayed here. Check in and check out was easy. Lovely rum punch upon arrival!
Heidi
Heidi, ทริป 3 คืน
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10/10 ไร้ที่ติ
19 ต.ค. 2024
Darrin Allan
Darrin Allan, ทริป 7 คืน
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4/10 พอใช้
18 ต.ค. 2024
Limited staff, property was under renovation and needed it.
Ric
Ric, ทริปกับครอบครัว 5 คืน
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10/10 ไร้ที่ติ
16 ต.ค. 2024
Kirsten
Kirsten, ทริป 7 คืน
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10/10 ไร้ที่ติ
30 ก.ย. 2024
We had a great stay! Resort is so pretty and well laid out. Great food - beautiful pools beach and clean comfortable rooms.
Lots of free water sports and things to do during the day.
Carrie
Carrie, ทริปกับเพื่อน 7 คืน
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6/10 ดี
23 ก.ย. 2024
Some of the staff were very friendly. I noticed that the facility is short on staff & overwork the staff they do have. The waitress needs additional training, some work fast but, lack customer service others come across as they’re just going thru the motions. Also, the front desk needs to communicate the additional fees upfront, provide receipts even if you booked with a 3rd party. This resort lack entertainment which, is essential and the facility doesn’t have elevator. For this to be an all-inclusive, the resort lack restaurants option & doesn’t provide for after hours/late night meals/snacks. Also, there is only 2 bars of which, 1 is open to 11pm.
Stephanie
Stephanie, ทริปกับครอบครัว 5 คืน
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8/10 ดีมาก
3 ก.ย. 2024
Darryl
Darryl, ทริป 3 คืน
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4/10 พอใช้
30 ส.ค. 2024
Stephanie
Stephanie, ทริปกับเพื่อน 4 คืน
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8/10 ดีมาก
28 ส.ค. 2024
the staff of Crystal Cove are exceptional - very friendly and very helpful. Couldnt ask anything more of them. food was very good. location can't be beat. and I loved the water sports options and the pools and especially the cave bar.
and the location is very central - its easy to get anywhere on the island.
unfortunately the rooms leave a lot to be desired. its not fair to put this in a review, since I understand there will be renovations in February 2025, but they were disappointing. design was great and balconies were wonderful. but sinks didn't drain, curtains didn't work, fan was loud and wobbly, a key overhead light wouldn't stop blinking, and no accessible outlets anywhere near the bed - all just very frustrating, given how awesome Barbados is and how wonderful the Crystal Cove employees are and the experiences that are available there.
John
John, ทริปโรแมนติก 5 คืน
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2/10 แย่
24 ส.ค. 2024
I am writing this public review because I put in a personal complaint about the conditions of the hotel room, property, and staff friendliness
Alexa
Alexa, ทริป 6 คืน
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10/10 ไร้ที่ติ
15 ส.ค. 2024
I liked the small size of the resort. Felt intimate and we felt like we were in a home away from home. The staff were so nice and accommodating even when they were busy. The grounds are kept very nice and the gardens are beautiful. The access to the beach was easy and never crowded which we really liked. The only thing we didn’t like was when a wedding party had a pool party and were extremely loud on Tuesday 8/13. The vibe of the hotel was quiet and calm which we loved. While they were there it definitely made our beach/pool experience unpleasant. We were very happy when they left.