Hotel is not upfront about all the charges held on your card at time of stay. Also overcharged me at the end and was hard to get in contact with hotel after we left.
David
ทริป 3 คืน
10/10
Chelsea
ทริปกับครอบครัว 1 คืน
10/10
j ai bien aimer juste ma chambre na pas été faite avant 5:30 le soir il a fallu que je demande
patrick
ทริป 2 คืน
8/10
Ryan
ทริป 2 คืน
8/10
Fiona
ทริป 4 คืน
8/10
Hotel was nice. Parking charge was unexpected and unreasonable. $35.00 a day for self park. Be ready for it.
Theresa
ทริปกับครอบครัว 3 คืน
8/10
Great stay and always clean out rooms by the cleaning staff.
Sheila
ทริปกับครอบครัว 3 คืน
10/10
Walking distance to shops and falls. Nice hotel. Loved the indoor water park. Beautiful views. Bring an extra blanket. Room was cold. Heat didn’t seem to work. Overall, Lovely hotel.
Angie
ทริปกับครอบครัว 3 คืน
8/10
Perfect location, excellent wifi, helpful staff. Toilet not properly cleaned
Zadoo
ทริป 3 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
10/10
Chris
ทริปกับครอบครัว 6 คืน
10/10
Our stay was amazing and beautiful. Travel out here on vacation to celebrate my birthday. Emily who checked us in was absolutely amazing she made sure our visit was going to be memorable one. Would highly recommend this trip and location to friends and family! Thank you!
Hoa
ทริป 2 คืน
8/10
Our family really enjoyed our stay. The staff was awesome and very accommodating. The first room we stayed in didn’t have working heat(it was 50 degrees outside this weekend) but they moved us in another room with no problems.
Antonio
ทริปกับครอบครัว 2 คืน
10/10
Everything was great, the room, the service, the location, all of it. In fact he only negative that stands out is the elevator system. They only have a couple elevators that go above the 13th floor so after checking in to get your room in the afternoon with everyone else, it literally took at least 10-15 minutes or longer to get an elevator for the 22nd floor. Every time we wanted to go up to the room or to the lobby the elevator wait was ridiculous.
The second leg of our trip took us to a hotel in NY that had a much better system. You entered in the lobby where all elevators take you to the 11th floor to check in. Then a second set of elevators are used with your room key to take you directly to your floor. It was so much more efficient and saved a lot of time throughout the stay. A much need upgrade for the Sheraton
Steve
ทริป 2 คืน
10/10
Henry
ทริป 1 คืน
10/10
Missy
ทริปกับครอบครัว 2 คืน
10/10
Great view and close to activities
Jacques
ทริป 2 คืน
8/10
I wished the bathroom had a nightlight to see in the dark when going to the restroom at night.
Maria
ทริป 1 คืน
8/10
Peggy
ทริป 2 คืน
8/10
Buyer be ware. Deceptive description or just a plain lie, you decide. They list many rooms as having a “Balcony “ but they don’t. At best it’s a Juliet Balcony. It’s just a window that opens with bars on it. NOT a balcony. Just like a Toy Car isn’t a Car. Descriptions matter. Be careful as only the corner units have an actual balcony. Even if you pay the inflated price for a balcony you are probably only getting the window with bars.
Rocke
ทริปกับครอบครัว 2 คืน
6/10
Our stay at Sheraton had a lot more to be desired. They didn’t have enough amenities and staff to accommodate the influx of people. There was at least 20 minutes wait to get into elevators. We had a booked a view with falls view and were told we were getting “good” view but we barely had anything besides mist and trees. Also, we booked for 3 adults and 2 kids but we only got two queen beds. Would not recommend.
Tahir
ทริปกับครอบครัว 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
LORINDA
ทริปกับเพื่อน 3 คืน
6/10
The room was a little dusty and wasn’t the cleanest. Also we asked for a fallsview and they gave us the second floor and we couldn’t barely see anything. The bed was so uncomfortable I woke up with back pain every day of our stay. The hotel is in a great location and was easy to get everywhere by foot.