We stayed here for a week and will never return. The room was full of hair, and there was no room service throughout our stay to replenish towels or empty the garbage. When we requested fresh towels, we were told to wait until after 4 PM to see if any were available. Additionally, we had to take our own garbage down to the parkade, which was broken the entire week. This meant we had to compete with daily hill users for parking. The “heated” pool was barely warm enough to prevent ice from forming, making it uncomfortable to be in for more than a few minutes. While some staff members were friendly, others were unpleasant and difficult to deal with. The only positive about Trickle Creek Lodge is its direct walkout access to the hill. However, if you can manage a short walk across the parking lot, I strongly recommend staying at Mountain Spirit Resort or any other nearby accommodation.