It was terrible. No ac in the rooms. Everywhere was hot, stains on the bed sheets, outlets not working, phones not working, bathroom toilet had water line cut off.
Kristy
ทริปกับครอบครัว 2 คืน
6/10
Waited for roughly 45 minutes before a staff member showed up to check us and 3 other families in. There were literally no employees at the hotel when we arrived, which was blamed on shift change. Aside from that, not a bad stay.
Scott
ทริป 1 คืน
6/10
Stormi
ทริปกับครอบครัว 1 คืน
10/10
ROBERT
ทริป 3 คืน
2/10
The toilet in our room did not work. We called down to the front desk and were told they would bring up a plunger. 1.5 hours later, we called the front desk back, who told us they couldn’t find a plunger. I asked for another room since this one did not have a working toilet. I was told no and that was a last resort and that we should plan to walk down 3 floors to use the bathroom in the lobby whenever we needed a restroom. That was unacceptable. I told the front desk that they had 10 minutes to fix this or my family would be at the front desk with all of our suitcases until they gave us a new room. Guess what? There was a plunger at our door in less than 10 minutes.
Darrin
ทริปกับครอบครัว 1 คืน
8/10
Stephen
ทริป 1 คืน
2/10
It has cockroaches everywhere in my room. Not the best place to stay
Mario I
ทริปธุรกิจ 1 คืน
2/10
One of the worst hotels ive ever stayed at. Never again. Photos on website can be deceiving. The place smells bad. Room smelled worse. Breakfast is the same everyday.
Jerry
ทริปกับครอบครัว 5 คืน
2/10
Coc@ine baggies left from previous customer, sour musky smell and no exhaust fan... if it wasnt so late, and we just needed a bed for the night, i would've immediately left. Terrible place, terrible location.
Jason
ทริปกับครอบครัว 1 คืน
2/10
On our way to our room there were overflowing trash cans, piles of dirty linens, and a used plunger in a garbage bag outside the doors. Despite the overwhelming number of signs stating that this was an non-smoking hotel our room smelled so bad of smoke that it stopped us at the door. The front desk staff informed us that it was the last available room and they could cancel or spray room freshener. There were no other hotels for less than $400 in a 30 mile radius that we could find available so we opted to drive home, 2 hours away, at midnight knowing that we would have to drive back the next day. They said they would issue the refund to hotels.com and they would issue a refund to me. Over 3 weeks later and nothing.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
James
ทริปกับครอบครัว 1 คืน
10/10
I enjoyed my stay. The bed was very comfortable, the room was peaceful and relaxing, and my checkin was quick. Enjoyed the breakfast. The phone was not working properly and was sticky and dirty. But that is really my only thing i can say that i didnt like. I would stay there again.
Mary
ทริปธุรกิจ 2 คืน
4/10
The 2 ladies at the front desk didn't know what they were doing. Took way too long to check in at 10:30pm. The hotel smelled and the hotel room carpet had stains all over it. The blanket had a big cigarette burn. The hotel non smoking.
Jennie
ทริป 1 คืน
10/10
Great location and great service.Paul was friendly, courteous and professional. He was as always there, he deserves a raise.
Lesa
ทริปธุรกิจ 2 คืน
10/10
Keyunna
ทริป 2 คืน
2/10
The bed had mold and smears of a unknow substances on it. Our room smelled like someone had cooked fries in it. Our friends had to try three rooms before finding one that did not smell like marijuana. We ended up leaving and not spending the night and are waiting on refunds from Hotels.com this place was nasty!
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
2/10
Bed was hard as a rock, AC had to be on 60 and high to keep the room under 72.
Breakfast was worse the 4th grade cafeteria food in the 80s.
Jeff
ทริปกับครอบครัว 2 คืน
2/10
Chad
ทริป 1 คืน
10/10
Mack
ทริป 1 คืน
6/10
Very unclean
Samantha
ทริปกับครอบครัว 1 คืน
2/10
I wish i could leave a 0 star review.. we drove nearly 5 hours (our daughter had to be seen at tha vanderbilt hospital) and we get to the property they claim "non smoking" the entire building smells like smoke. And the lobby is filled people cursing, and talking highly inappropriately. We check in and immediately see stains all on the carpet, dirty walls, the room smelled of cigarettes. Dirty bedding that not only was filithy, but also ripped! We wasn't offered another room, and told we couldn't get a redund. So here we are at 9pm stuck at quite literally one of the nastiest hotel's ive ever stayed at. And to top it off, the free breakfast was all burnt. And disgusting. So overall the experience was horrendous.. and we even had to change our own bedding! Would not recommend this property at all.
Breahnna
ทริป 1 คืน
4/10
Pool was dirty. Their was cardboard floating in the pool. Hair balls on the side of the pool. No pool towels. Their was dryed up tooth paste in our bathroom sink. Sheets were all stainned up.
April
ทริปกับครอบครัว 1 คืน
8/10
Short staffed but staff was friendly and helpful. Hotel could use some upgrades. Couldn’t use refrigerator use to someone putting it on max and freezing it up
Rhonda
ทริปกับเพื่อน 3 คืน
10/10
shawonda
ทริปธุรกิจ 2 คืน
2/10
They only had one staff on site and we couldn't get into our room. The only key that opened the door was the master key at the front desk.