อลอฟท์ เมาน์เทนวิว

Nice modern decor - i think it was renovated earlier this year 2020. Spacious foyer. Hardwood flooring in rooms - interesting choice. beds very comfy but slightly creaky. Nice bathroom. Interior lighting good. TV good. Wifi internet good. Breakfast good (free with our room rate). Pool outdoor - but heated and warm, very nice surprise. Must make reservation (one hour time slots) to use pool due to covid-19. No hot tub. Minus: No microwave in our room, contrary to what the booking said.

Very nice stay. Room was clean and very modern. Made to order breakfast was excellent. We had a quiet nights rest. Overall a very nice stay.

We enjoyed our stay.

I really appreciated Eddie, the gentlemen in the front desk he was super patient and very kind.

We've reserved room for 2 days. - there are no room service during 2nd day (at least till 2PM) - our keys didn't work on 2nd day (after 2PM),, so we asked to re-enable them - room wasm't clean when we arrived (hair in bathroom, trash on the floor) - here is renovation process in the hotel (nobody told us before arrive)

Very nice facility and staff

I was mistreated by the check in staff : I requested in writing a ADA DISABLED BATHROOM : ROLLIN SHOWER !!! UPON CHECK IN I WAS DENIED MY ROOM EXPEDIA GAVE ME $100 IN FUTURE CREDITS *** I WOULD STILL LIKE THE HILTON HOTEL TO SEND ME A FULL REFUND OF $125 $125 $125 I AM A HILTON HONORS MEMBER I AM A AARP MEMBER I AM A STANFORD UNIVERSITY PHD I DESERVE TO BE TREATED WITH THE HIGHEST RESPECT AS A SENIOR CITIZEN AND A USA 🇱🇷 AMERICAN CITIZEN !!!!

Everything was great except the handicap shower flooded bathroom. Didn't drain fast enough. Food was good, service good. Not to noisy for El Camino Real.

Great location for the area. Rooms smelt like pot (in a bad way) and burnt plastic. Walls were very thin you could hear everything happening and being said in the room next to us. Hotel initially canceled 2 rooms on the reservation. A bit of a headache driving there and sorting it out through Expedia and the hotel.