2/10 แย่
1 ก.ย. 2025
A night mare
This place was a nightmare. After being at Disney for 12 hours we were so excited to go back to our hotel and rest our hurting and tired feet. When we arrived to the hotel I had booked 5 days in advance, we were met with the only room available. The door was prompt open and the room was filled with appliances. I took a picture see below and went and showed the concierge. He said I'm so sorry but that's the only room I had left ... And it didn't have a working ac and was currently being renovated that's why the things were in there ... So they over booked and me and my children at 1 am were left without lodging I had already paid for ... His only way to fix this was turn us away at 1 am to find alternative lodging or give us a dirty room and the stuff to clean it ourselves !!! 100 percent unexctable. While we were cleaning a couple came to yell at the concierge because they couldn't even close their room door and the 4th floor was a disaster they said !
Leighandra
Leighandra, ทริปกับครอบครัว 1 คืน
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