Great location! The only recommendation is for the front desk to specify the timing of the free beverage. Also, Hotels.com should specify that the daily resort fee will be taxed.
Maria
ทริปกับครอบครัว 3 คืน
6/10
Stay was ok except for the construction and constant jackhammering right outside my window. Would have been nice to know about this in advance.
Frederick
ทริปธุรกิจ 3 คืน
8/10
Olivia
ทริปธุรกิจ 6 คืน
6/10
The hotel was in the perfect location in the city. The room was very spacious but I did run into issues with the tub getting clogged. The receptionist Diana was so rude and unkind, poor customer service.
Deonna
ทริปกับเพื่อน 3 คืน
10/10
Everything was great except for valet
Carvena
ทริปธุรกิจ 1 คืน
10/10
Natalie
ทริป 3 คืน
10/10
TESSA
ทริปกับครอบครัว 1 คืน
10/10
Cory
ทริป 1 คืน
8/10
Rachael
ทริป 1 คืน
10/10
Wes
ทริปกับครอบครัว 1 คืน
6/10
Disappointed. The staff needs training. Valet was "on a break" we were told when we arrived. Waited for 10 minutes to have our car parked. The porter never moved to help us with our luggage, so we managed ourselves. Check-in was fine, but we were not told how to access the elevator-which is confusing. After not stopping on or floor, a passenger we picked-up explained the procedure and commented they were not told by check-in staff, either. We then went to the restaurant and again although it was fine, it was not professional. We were seated with no menus. We then realized there was a QR code on the table. We couldn't get it t download. Had to search for a server. When they brought over the menu, it was filthy--covered.in food! After having a look at it, we decided what to order. Ordered with server, who then informed us the paper menu is probably not up to date, so they may not have what we want. Crazy. The staff needs to be tried in etiquette and service. Really lacking in any type of professionalism especially at a hotel which deems itself 4.4 stars.
Gregg
ทริปกับครอบครัว 1 คืน
10/10
Matt
ทริป 1 คืน
10/10
Mark
ทริปกับครอบครัว 2 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
10/10
Architecture and decor true to the era. Classic, almost Art Deco/30s vibe. Staff incredibly helpful. I will be back for certain!
Kathleen
ทริปกับครอบครัว 1 คืน
10/10
This hotel stay was such a great experience. The location,
Evan
ทริป 1 คืน
8/10
Upon late night arrival, front desk was grumpy and not helpful. We were not notified of $15/day credit for cafe, so how were we supposed to use it. Seems shady. No work area for printing or scan documents. There was an email provided for this, yet front desk was never able to print the documents. We were sent to neighboring Marriott, who also could not help us. That should be a standard amenity for this type of hotel. Hotel was clean, daytime desk staff was kind and helpful, and location was good