4/10
I found the hotel listing and confirmed a reservation roughly an hour before check-in time which was at 4:00 pm. We arrived at 4:15pm and found a kind woman who informed us that we didn't have a reservation because it wasn't in the system. After locating our reservation in a different system, she sent the check in process to my phone via text, where I was prompted to use what was effectively a self check-in system. In that system, I then had to return to my truck to get the license plate number for the paid parking. When I voiced my frustration with the system, I was kindly met with "everyone else had this done at 9am". We got to the room which was still being cleaned for another half hour. For our wait, we were given a couple complimentary glasses of wine. We entered the room and found an odd space that was missing towel racks, hand soap, a second kurig coffee pod, and the ability to close the blinds fully. We went to the pool and grabbed a drink from the bar, and instantly noted a comedy of errors. There's so much potential with this hotel, so it's tough to see this covid era system in place that genuinely doesn't need to exist.
Kurtis
ทริปธุรกิจ 1 คืน
