2/10 แย่
29 เม.ย. 2025
Flooded my room and never took responsibility.
I rented this room online for 7 days. So I had never seen it before. when I got there the building was in repair the whole hotel was under remodeling and the elevator looked like it had been through a hurricane actually the whole hotel kind of did.The room was okay, clean enough but barely got any sleep cuz the bed was horrible.
horribly lumpy and uncomfortable. then the next day somebody came into our room without permission and flooded our toilet. they got water all over the floor and it drenched our clothing and all of our stuff they left the our room without even making sure that all the water was cleaned up. He used up all the clean towels and didn't even clean up the water underneath the bed not to mention are close probably soaked up most of it ..then when I told the manager about the situation he pretty much said that nobody would go into my room and do that I was making it all up. Keep in mind, I wasnt asking for anything back i just simply wanted him to know that my room got flooded while we were out.. he pretty much was telling me that I was making it up or that I had done it ...he would not take any responsibility for what happened nor did he do any real investigating to find out who is in my room. and asked us to leave. then he tells me that i need to take my business else where.. I couldn't believe it! he was actually penalizing me for something I didn't even do.. i would never recommend or stay there again they treated me and my son very poorly.
tasheena
tasheena, ทริปกับครอบครัว 7 คืน
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