LaGuardia Plaza Hotel, อีสต์เอล์มเฮิรสต์

Great hotel, staff was very friendly and helpful. I thought $30 for parking was a little high, but it might not be bad for NYC. I definitely recommend this hotel and would stay again,

Hello LaGuardia Plaza Yes we had a very hard and difficult time with the check in. Your front desk personnel did everything that they could to get Hotels.com and your hotel reservation to work. But someone drop the ball with the communications between the two. We ended up with a room but it took a long time, late at night so we didn’t get much sleep. This was my 1st time at your hotel and it was very clean and nice and I will use the hotel again.

I stay there many timer and they gave me a old room it looks like a motel room when I know the have better room not to happy about that

I had three criteria for a hotel: 1) No pets allowed (Sorry "service" dogs, but I have allergies, even to so-called hypo-allergenic dogs); 2) Parking on the premises; 3) Indoor pool. Unfortunately, the folks at Hotels.com failed to inform us that the pool would be out of commission for the duration of our stay! My children were devastated. So was I. We could have stayed much closer to our point of interest (Grandmom's house in Brooklyn) if we had known about the pool :-( Other than the pool, the room was very comfortable and CLEAN! The gentleman at the front desk offered us breakfast for 2 as a conciliation. It was a very kind gesture (too bad we were a family of 5). All in all, I would be happy to return to the property if the pool is operational.

The hotel was loud. My door didn't close completely, although the extra lock worked. The place is old and worn. I think the bed was older than I was. Also, the air didn't work well.